Infrastructure Engineer - American Technology Consulting

Title: Infrastructure Analyst IIILocation: 400 19th St Moline IL USA 61265-1373Interview: Webex Description:Major Purpose:Works on a delivery team and supports systems and Infrastructure deploymentand/or maintenance by planning its work, coordinating with others to deliverfunctionality on complex systems. This level works on medium complexityinfrastructure problems; applies technology to meet specific needs, focusing onthe most difficult tasks and works on complex/significant parts of asystem/sub-system or Infrastructure package and solves welldefined problems withlittle guidance. Delivers complex Infrastructure use-cases. This role relies onadvancedlevel knowledge and experience on up to two Infrastructure technologies(collaboration, desktop, network, server, storage, etc.) and a solidunderstanding of relevant components and systems; recognized as an expert on asystem(s) or Infrastructure package(s). Selection, planning, and implementationof changes to a broad subset of the information technology infrastructure;requires contacts with multiple functional and business partners on tacticalissues and some contact for planning issues. Works independently; receives onlyoccassional supervision from the Infrastructure Manager, Scrum Master or othersenior roles. May act as a work lead, providing technical supervision to otheranalysts and support personnel.Major Duties:• Tests deliverables against a user story's acceptance tests.• Creates and maintains automated test scripts and executes all othertesting-related tasks.• Works closely with other team members to ensure that features meet businessneeds.• Follows industry-standard agile Infrastructure design methodology fordevelopment and documentation.• Builds the work needed to implement features from the product backlog (managedby the product owner); Determines the size of user stories.• Creates, maintains, and executes against product or service documentation.• Works collaboratively with infrastructure, security, software delivery teamsand other stakeholders.• Mentors junior analysts in specific Infrastructure technologies such ascollaboration, desktop, network, server, storage, etc.Skills, Abilities, Knowledge:• Understanding of relevant infrastructure components and operating systems andthe ability to troubleshoot in those environments.• Analytical skills.• Ability to analyze, translate, and define business requirements into technicalsolutions.• Excellence in verbal and written communication forms with emphasis onpersuasive communication, tact and negotiation.• Business knowledge, e.g., processes, relationships, etc.Education:• Degree in an Engineering/Technology discipline or equivalent experience. -University Degree (4 years or equivalent)• Degree in an Information Technology discipline or equivalent experience. -University Degree (4 years or equivalent)Work Experience:• Infrastructure exp in 1 or more components, i.e., communications,private/public network, network access security, database and information accesssecurity, middleware, computing hardware, operating system. (4 - 7 years)• Previous experience in programming/software development/data analyst. (4 - 7years)• Experience working in an Agile Environment (1 - 3 years)Position TitleInfrastructure EngineerSpecific Position Requirements Position Title: Infrastructure EngineerThis team is currently working a hybrid schedule (Onsite every Tues/ Wed/ Thur,additional onsite days as needed). Fully remote candidates will not beconsidered for this position.Position Description:Monitors, applies changes to, and/or manages current information technologyinfrastructure to ensure high availability and optimal performance in anintegrated environment. Performs and applies information analysis to resolveinfrastructure problems. Delivers infrastructure technology for businessrequirements. Identifies, analyzes, selects, and applies appropriate newinformation technology infrastructure components within a diverse environment asrequired to support strategic business plans and processes.Required Skill Set –-Expert experience in configuring, deploying and managing end user computingsystems including both hardware and operating systems for enterprise use – MUSTHAVE• Proven experience working with operating system scripting, builds, deploymentsand utilization of tools including: Intune, Microsoft Endpoint Manager (MEM),MECM, SCCM, and JAMF – MUST HAVE• Experience with software packaging, scripting, deployment, management andreclamation through software management tools including Intune, MECM andFlexera. - MUST HAVE• Experience with programming/scripting tools such as PowerShell used in enduser computing environments. - MUST HAVE-Excellence in verbal and written communication forms. - MUST HAVE• Ability to work with a team in an agile environment, including a productmanager and scrum master, to manage many competing priorities/requests in afast-paced environment.- MUST HAVEDesired Skill Set –• Ability to analyze, translate, and define business requirements into technicalsolutions. – Nice to have• Performs and applies information analysis to resolve infrastructure problems.Delivers infrastructure technology for business requirements. – Nice to have• Monitors, applies changes to, and/or manages current information technologyinfrastructure to ensure high availability and optimal performance in anintegrated environment. – Nice to have• General network and network services knowledge including TCP/IP, DNS, DHCP andActive Directory. – Nice to have• Completes changes and improvements to processes. This may includemodifying/configuring existing operating systems, programming/scripting, ordesigning new processes. Responsible for communicating and recording changedocumentation. – Nice to have• Understanding of desktop operating system environments, infrastructurecapabilities, and constraints. – Nice to have