Infusion Scheduler - Full Time - Days - MHW - Memorial Healthcare System
Pembroke Pines, FL
About the Job
Location:
Pembroke Pines, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Perform an integral role with the care team for coordination of complex chemotherapy treatment scheduling. Manage all aspects of scheduling of multi-day/ multi-week treatment cycle schedules for high acuity patients. . Responsible for scheduling infusion treatments, transfusion, labs and COVID Care for oncology patients Demonstrate and convey a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience.
Responsibilities:
Ability to identify symptoms and refer patients to appropriate APP for symptom management when needed.Schedule complex chemotherapy treatment plans and cycles including intervening labs, imaging and MD visits as per treatment schedule. Ensure scheduling is timely and without delay in care. Facilitate frequent changes due to patient acuity. Facilitate inpatient transitions and discharges for chemo in coordination with the treatment. Utilize complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions.Communicate with Preservice/Authorization department to ensure prior authorization of treatment is obtained.Coordinate with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient, transplant alert the authorization team.Contact patient to coordinate appointment scheduling. Pre-registration prior to date of visit to ensure prior authorization for treatment. Prepare wrist band labels prior day and notate drugs being administered.Other duties as assigned and as required.Coordinate care with Physician, APPs, nurses and fellows to confirm and review treatment regimens and overall plan of care. Coordinate with Pharmacy on drug availability.Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.Review in-basket message pools and collaborate with providers to ensure timely scheduling upon office visit and/or Hospital discharge. Review in-basket messages. Communicate with infusion leadership to maximize clinic flow.
Competencies:
ACCOUNTABILITY, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
High School Diploma or Equivalent (Required)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Two (2) years scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience. Other Information: Additional Education Info: Bachelors preferred.
Working Conditions and Physical Requirements:
Pembroke Pines, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Perform an integral role with the care team for coordination of complex chemotherapy treatment scheduling. Manage all aspects of scheduling of multi-day/ multi-week treatment cycle schedules for high acuity patients. . Responsible for scheduling infusion treatments, transfusion, labs and COVID Care for oncology patients Demonstrate and convey a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience.
Responsibilities:
Ability to identify symptoms and refer patients to appropriate APP for symptom management when needed.Schedule complex chemotherapy treatment plans and cycles including intervening labs, imaging and MD visits as per treatment schedule. Ensure scheduling is timely and without delay in care. Facilitate frequent changes due to patient acuity. Facilitate inpatient transitions and discharges for chemo in coordination with the treatment. Utilize complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions.Communicate with Preservice/Authorization department to ensure prior authorization of treatment is obtained.Coordinate with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient, transplant alert the authorization team.Contact patient to coordinate appointment scheduling. Pre-registration prior to date of visit to ensure prior authorization for treatment. Prepare wrist band labels prior day and notate drugs being administered.Other duties as assigned and as required.Coordinate care with Physician, APPs, nurses and fellows to confirm and review treatment regimens and overall plan of care. Coordinate with Pharmacy on drug availability.Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.Review in-basket message pools and collaborate with providers to ensure timely scheduling upon office visit and/or Hospital discharge. Review in-basket messages. Communicate with infusion leadership to maximize clinic flow.
Competencies:
ACCOUNTABILITY, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
High School Diploma or Equivalent (Required)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Required Work Experience: Two (2) years scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience. Other Information: Additional Education Info: Bachelors preferred.
Working Conditions and Physical Requirements:
- Bending and Stooping = 60%
- Climbing = 0%
- Keyboard Entry = 100%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 60%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 80%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 80%
- Running = 0%
- Sitting = 80%
- Squatting = 80%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 0%
- Seeing - Far = 80%
- Seeing - Near = 80%
- Bio hazardous Waste = 60%
- Biological Hazards - Respiratory = 60%
- Biological Hazards - Skin or Ingestion = 60%
- Blood and/or Bodily Fluids = 60%
- Communicable Diseases and/or Pathogens = 60%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 60%
- Hazardous Chemicals = 60%
- Hazardous Medication = 60%
- Latex = 60%
- Computer Monitor =
Source : Memorial Healthcare System
