Injury Counselor - Primo Water Corporation

At Primo Water Corporation, we believe in creating healthier lives, healthier communities, and a healthier planet--that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital--we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

If you are a current associate of Primo Water, please apply via myADP.

Compensation: $69,000 - $83,000

Location: Remote in California

• The Injury Counselor position is responsible for coordinating the Company's Workers Compensation claims handling.
• Improve the quality of company's Workers Compensation claim handling practices and ensure that this quality of claim handling is consistent for all associates.
• Interview, counsel and build positive relationships with injured associates
• Vet clinics and arrange for associate's care
• Monitor and encourage associate's adherence to the prescribed therapy
• Facilitate communications with claims adjusters, frontline managers and others involved in cases
• Ensure compliance with the company's Stay-At-Work program.
• Identify cases requiring medical management or additional interventions

• Bachelors degree or equivalent work experience
• Strong oral and written communication skills is a must
• Organizational and follow-up skills
• Computer operating skills
• Tenacious "won't take no for an answer" personality trait
• Empathetic listening skills coupled with innate curiosity
• Ability to work with all levels of business contacts
• Pleasant and clear telephone speaking voice
• Backgrounds including: Counseling, Telephone Sales, or Customer Service preferred
• Bilingual preferred

At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally.

The Primo Life Advantage: Enjoy a comprehensive benefits package designed to support your overall well-being:

• Full suite of health benefits including Medical, Prescription Drug, Dental, Vision, and Life Insurance
• Income protection, Paid Time off, and Holidays
• 401(k) Savings Plan with employer contributions
• Opportunities for personal and professional growth

Ready to make waves in your career? Join us in our mission to create healthier lives, communities, and a healthier planet. Apply now to become a key player in the Primo Water success story!

Visit https://www.careers.primowatercorp.com to learn more about Primo Water North America. Primo Water is an Equal Opportunity Employer committed to diversity and inclusion.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Primo Water. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Primo Water seeks such skilled and qualified individuals to share our mission.