Inpatient Dialysis Nurse Manager - Sinai Chicago

About Us:

At Sinai Chicago, we take health care personally. Excellence in health care is about more than just medicine, technology, tests and treatments, it is about really caring for people with dignity and respect. That’s what we do. We are dedicated to providing the best care to meet the needs of people, for our community, for our patients and for you.

Position Purpose:

The Unit Manager provides clinical leadership to a defined unit(s) and has 24-hour accountability for the unit(s). The Unit Manager serves as a role model for professional practice and intermittently takes charge nurse responsibility and patient care load. Must be able to understand and implement AAMI standards and be accountable for the quality of the department. The Clinical Manager within our Sinai Chicago Renal Dialysis Team (can be Chronic, Acute or Home Dialysis) manages the daily operations. The Manager partners with key leaders across Sinai Health Systems various departments in decision-making and ensures a bidirectional flow of information. The Manager promotes excellence in all areas of outpatient dialysis operations and serves as the champion for continued process improvement work.

The Manager focuses on the patient and family experience, quality and safety, water quality, coordination of care across the continuum, use of technological tools and solutions including EMR, metrics/QAPI reporting, customer service, and oversees the budget, billing and related revenue cycle services. Ensures provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. The Unit Manager may be assigned to work at any of the four locations at any given time (Mount Sinai Hospital, Schwab Rehab Hospital, Holy Cross Hospital, and Ogden Commons). As part of the revenue cycle team, the Logistic Technician is responsible for gathering all demographic and insurance information at the time a patient presents for service. The Logistic Technician is responsible for verifying all information for accuracy, thus ensuring prompt billing of all insurance claims. The Logistics Technician is also responsible for counseling all customers on their financial responsibility to Holy Cross Hospital.

Key Job Activities:

• Oversees and promotes safe, quality driven nursing care of patients while serving as a clinical resource.
• Develops and maintains written, evidence-based policies and procedures to guide clinical practice in collaboration with the System Director and Nursing Education
• Assesses and facilitates patient/caregiver interaction and relationships.
• Engages in joint collaborative practice with physicians and other interdisciplinary team members.
• Participates in the interview and hiring process of qualified candidates for employment.
• Ensures caregiver education needs are met in collaboration with Nursing Education and unit specific standards.
• Serves as a role model and mentor for all caregivers in the area of professionalism and clinical practice.
• Participates and monitors corrective action as needed for performance below standards in collaboration with nursing leadership and human resources.
• Completes/ensures completion of annual performance appraisals
• Participates in the development of unit goals with the System Director and staff. Monitors progress towards identified goals, and implements change processes required to meet identified goals.
• Works collaboratively with the System Director in developing the annual budget as well as reviewing and reporting on the monthly financial and FTE variances.
• Exercises and promotes fiscal responsibility and provides oversight in unit activities.
• Monitors attendance patterns in accordance with the standards of Sinai Health System time and attendance policy.
• Demonstrates knowledge of and assures caregiver compliance with regulatory standards and maintains survey readiness.
• Facilitates and supports open communication with caregivers through ongoing verbal and written communication.
• Demonstrates the ability to develop and facilitate formal unit meetings and shift huddles.
• Demonstrates the ability to facilitate effective communication with the Director.
• Demonstrates 24/7 accountability and accessibility for clinical, administrative and leadership support of the unit(s).
• Performs other duties as assigned.

Education and Work Experience:

• Two (2) years’ experience in a Clinical Nursing leadership position.
• Dialysis Experience required; Minimum 6 months

Knowledge and Skills:

• Knowledge of the Patient Bill of Rights, Conflict Resolution, De-escalation Techniques, Negotiation Strategies and/or Problem Solving.
• Ability to use Microsoft Office (Word and Outlook)
• Bilingual (Spanish) preferred.
• Experience Preferred in EPIC and MEDITECH software systems preferred.

Certifications/Licenses:

• Registered Nurse licensed in the State of Illinois or new graduate from an accredited School of Nursing with license pending in State of Illinois.
• Current certification in Basic Life Support: Healthcare Providers, Level C

Workplace Conditions:

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; and talk or hear
• The employee frequently is required to walk and stoop, kneel, crouch
• The employee is occasionally required to stand
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus

WORK ENVIRONMENT:

• General office environment and the noise level in the work environment is usually moderate

BLOOD-BORNE PATHOGEN EXPOSURE CATEGORY:

Category 1 - Job usually involves contact with patients or patient’s specimens. Exposure to blood, body fluids, non-intact skin or tissue specimens, is possible

x Category 2 - Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens

Category 3 - Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Incumbent does not perform or help in emergency medical care or first aid as a part of his/her job.

Benefits:

Sinai Health System’s goal is to provide you with the most comprehensive benefit package possible while balancing our fiscal commitments and obligations. Sinai Health Systems currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage. Along with Employer Paid Life and Accidental Death & Dismemberment (AD&D), Supplemental Life, Short-Term and Long-Term Disability, Health Savings Account (HSA) and Flexible Spending Account (FSA), Employee Assistance Program and Student Loan Assistance. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Sinai Health Systems.

Registry (per diem) Caregivers are caregivers who work less than 1,000 hours in a calendar year. Registry caregivers are employees of Sinai Health System but are typically on an as needed basis. These caregivers may be called upon to cover full-time or part-time caregivers during PTO events or sick leave as well as to provide supplemental coverage. Registry Caregivers are not eligible for Sinai’s benefit programs with the exception for Sick-C, PPO Medical Plan, Employee Assistance Program (EAP) and non-match eligible contribution to the Sinai Health System Consolidated 403(b) retirement savings plan.

Living the Values:

• TEAMWORK - Caregiver works together with other caregivers to create and maintain an inclusive workplace where differences, inclusivity, conflict resolution and open communication are valued
• RESPECT - Caregiver shows mutual respect and fairness, treats each person with dignity and encourages each individual’s unique talents and contributions
• QUALITY - Caregiver improves our services by following protocol and suggesting improvements based on observations, continuous learning and industry best practices
• INTEGRITY - Caregiver holds self and others accountable for their actions and are honest and ethical in all dealings
• SAFETY - Caregiver practices behaviors that promote safety for all patients, visitors, and caregivers
• ROLE MODEL - Caregiver is a dependable role model and champions our values through their daily interactions with patients, customers and coworkers

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