Inside Sales/Account Manager at Cypress Employment Services
Mobile, AL
About the Job
Cypress Employment has a client in Mobile in need of an Inside Sales/Account Manager.
Do you understand technical concepts easily? Are you a great communicator? Do you value developing relationships with your customers? Do you like the idea of working with a team of people who adhere to a set of core values that drives business forward?
We may have a position for you.
Hydro Technologies is actively seeking qualified professionals who:
• Uphold and Adhere to the client’s Core Values
• Provide a high level of customer service in a timely, effective and efficient manner
• Upon receipt of an approved submittal the Inside Sales person is responsible for seeing
the product is ordered on time and accurately
It is essential that this position provide
good communication between the customer, sales engineer and the factories in order to
accomplish a seamless product delivery
• Keep up to date information on Jobs List and Utilize industry databases to research and find upcoming jobs to bid
• Develop technical depth and understanding of company products and application
knowledge
• Manage the order entry process and coordinate deliveries with the customers including
returns and warranties
• Act as first responder for customer call-in requests regarding products or services
• Process and enter sales orders and quotations into internal software
• Do preliminary take off on upcoming jobs
• Work closely with manufacturers to resolve issues
• Coordinate scheduling of equipment start-up and resolution of warranty-related issues
• Remain knowledgeable on products and technologies
• Other tasks as assigned
Education and Experience
• Bachelors Degree preferred but not required
• 2 or more years experience in the HVAC industry preferred but not required
• Minimum 2 years experience in similar role (Inside Sales/Account Executive/Product
Management) preferred but not required
• Highly developed interpersonal and analytical skills.
• Experience with Marketing / Project Management preferred but not required
Skills and Qualifications
• A strong sales presence and ability to develop lasting relationships
• Detail oriented, professional attitude, reliable
• Strong time management skills
• Sincere desire to help others
• Strong attention to detail
• Ability to work independently and within a team with emphasis on accuracy and
timeliness
• Must possess a personal need to consistently produce accurate and thorough results
• Superior written and oral communication skills
• Proven problem solving, leadership and listening skills
• Product and vendor knowledge (or the ability to quickly learn it)
• Strong technical aptitude
• Ability to work in a fast-paced environment and handle multiple task
• Strong administrative and organizational skills
Software
• Epicor Prophet 21 preferred but not required
• Microsoft Office
• Online Configuration
• CAD-AutoCAD-Revit is appreciated
• Microsoft Outlook
Working Conditions
• Normal office environment
• Moderate lifting may be required to move equipment, files and supplies
• Flexibility to work outside of normal office hours to ensure tasks are completed
• Occasional work in outside weather conditions (site visits)
Physical Demands
• Standing: Frequently
• Walking: Frequently
• Sitting: Frequently
• Handling: Frequently
• Bending: Frequently
• Pushing/Pulling 12 lbs or less: Frequently
• Lifting/Carrying 10 lbs or less: Frequently
• Lifting/Carrying 11-20 lbs: Occasionally
• Reaching Outward: Occasionally
• Reaching Above Shoulder: Occasionally
• Squatting/Kneeling: Occasionally
Do you understand technical concepts easily? Are you a great communicator? Do you value developing relationships with your customers? Do you like the idea of working with a team of people who adhere to a set of core values that drives business forward?
We may have a position for you.
Hydro Technologies is actively seeking qualified professionals who:
• Uphold and Adhere to the client’s Core Values
• Provide a high level of customer service in a timely, effective and efficient manner
• Upon receipt of an approved submittal the Inside Sales person is responsible for seeing
the product is ordered on time and accurately
It is essential that this position provide
good communication between the customer, sales engineer and the factories in order to
accomplish a seamless product delivery
• Keep up to date information on Jobs List and Utilize industry databases to research and find upcoming jobs to bid
• Develop technical depth and understanding of company products and application
knowledge
• Manage the order entry process and coordinate deliveries with the customers including
returns and warranties
• Act as first responder for customer call-in requests regarding products or services
• Process and enter sales orders and quotations into internal software
• Do preliminary take off on upcoming jobs
• Work closely with manufacturers to resolve issues
• Coordinate scheduling of equipment start-up and resolution of warranty-related issues
• Remain knowledgeable on products and technologies
• Other tasks as assigned
Education and Experience
• Bachelors Degree preferred but not required
• 2 or more years experience in the HVAC industry preferred but not required
• Minimum 2 years experience in similar role (Inside Sales/Account Executive/Product
Management) preferred but not required
• Highly developed interpersonal and analytical skills.
• Experience with Marketing / Project Management preferred but not required
Skills and Qualifications
• A strong sales presence and ability to develop lasting relationships
• Detail oriented, professional attitude, reliable
• Strong time management skills
• Sincere desire to help others
• Strong attention to detail
• Ability to work independently and within a team with emphasis on accuracy and
timeliness
• Must possess a personal need to consistently produce accurate and thorough results
• Superior written and oral communication skills
• Proven problem solving, leadership and listening skills
• Product and vendor knowledge (or the ability to quickly learn it)
• Strong technical aptitude
• Ability to work in a fast-paced environment and handle multiple task
• Strong administrative and organizational skills
Software
• Epicor Prophet 21 preferred but not required
• Microsoft Office
• Online Configuration
• CAD-AutoCAD-Revit is appreciated
• Microsoft Outlook
Working Conditions
• Normal office environment
• Moderate lifting may be required to move equipment, files and supplies
• Flexibility to work outside of normal office hours to ensure tasks are completed
• Occasional work in outside weather conditions (site visits)
Physical Demands
• Standing: Frequently
• Walking: Frequently
• Sitting: Frequently
• Handling: Frequently
• Bending: Frequently
• Pushing/Pulling 12 lbs or less: Frequently
• Lifting/Carrying 10 lbs or less: Frequently
• Lifting/Carrying 11-20 lbs: Occasionally
• Reaching Outward: Occasionally
• Reaching Above Shoulder: Occasionally
• Squatting/Kneeling: Occasionally