Inside Sales Coordinator/Customer Service - JH Industries

JH Industries, Inc.

JOB DESCRIPTION

Title: Inside Sales Coordinator / Customer Service

Job purpose:

To plan and carry out sales activities and administrative duties, so as to maintain and develop the sales of all of JH Industries / Copperloyproducts to our distribution network as well as customer base.

Key responsibilities and accountabilities:

1. Making sure new orders are accurate and correctly entered into our system.
2. Respond to, and follow up with sales enquiries by phone. (i.e. Quoting products and following up with the distributor or customer)
3. Maintain existing customers through planned individual account support.
4. Handling the day to day business operations (sales and administrative) with our national account base.
5. Assure completed orders are shipped as per the customers required or JH Industries promised ship dates.
6. Shipping completed orders (i.e. Completing bills of lading, and contacting freight carriers)
7. Expediting orders which require such attention.
8. Tracking orders which have shipped (when necessary).

Standard business hours are: Monday - Thursday 8:00 a.m. to 5:00 p.m. and Friday

8:00 a.m. – 4:00 p.m. (unless otherwise notified by management).

: Competitive salary based on experience. Health, dental, and vision insurance. Retirement savings plan.

You should be proficient in:

• Basic Computer Skills

Salary info:

$24.04 - $25 / hr