Inside Sales Executive, Practical Law - Thomson Reuters Holdings Inc
Ann Arbor, MI
About the Job
The Inside Sales Executive, Practical Law promotes and sells Practical Law and CoCounsel solutions to new acquisitions through outbound telephone calls to new law firm customers within an assigned territory. You will be expected to meet/exceed sales and telephone activity target objectives as established. Additionally, the Sales Executive will be expected to meet/exceed a defined sales quota target targeting new customers. This position supports the efforts of the Small Law Firm organization within Thomson Reuters Legal by growing our Practical Law Solutions footprint. The Inside Sales Executive, Practical Law, is expected to manage inbound leads, prospect for new opportunities and consistently apply superior salesmanship to win competitive opportunities. This position calls for a high level of consultative and solution based selling.
About the Role:
In this opportunity as an Inside Sales Executive, Practical Law you will:
Focus daily effort selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory
Achieve and exceed company and personal sales and telephone activity goals through negotiations and product offering within set parameters
Gather and log all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately
Individually manage In-bound trial request leads and territory assignments
Develop and deliver accurate sales forecasts
Assume other responsibilities as required or requested by Inside Sales Management
Relationship Management:
Build, maintain and enhance client's experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service
Work with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner
Actively contribute to and works responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives (SE) Reps
Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies
Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.
Actively participate in meetings, training sessions and individual professional development and skill building
About You:
You're a fit for the Inside Sales Executive, Practical Law if your background includes:
Minimum of 2 years successful sales quota attainment experience
College Degree in business, sales or related field strongly preferred
Experience in prospecting/cold calling environment required.
Strong organizational and time management skills coupled with the ability to embrace change
Pipeline management skills in the CRM environment required - Salesforce.com experience strongly preferred
Proficient in Microsoft Office applications; including ability to demonstrate online products using web-based tools (WebEx, GLANCE, Oovoo, Skype, etc.) via telephone
Excellent verbal and written communication skills
Ability to negotiate products, solutions and price with customers
Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity
Legal industry knowledge or experience, a plus
Ability to multi-task between the phone and computer 8 hours per day
#LI-AY1
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible h
About the Role:
In this opportunity as an Inside Sales Executive, Practical Law you will:
Focus daily effort selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory
Achieve and exceed company and personal sales and telephone activity goals through negotiations and product offering within set parameters
Gather and log all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately
Individually manage In-bound trial request leads and territory assignments
Develop and deliver accurate sales forecasts
Assume other responsibilities as required or requested by Inside Sales Management
Relationship Management:
Build, maintain and enhance client's experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service
Work with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner
Actively contribute to and works responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives (SE) Reps
Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies
Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.
Actively participate in meetings, training sessions and individual professional development and skill building
About You:
You're a fit for the Inside Sales Executive, Practical Law if your background includes:
Minimum of 2 years successful sales quota attainment experience
College Degree in business, sales or related field strongly preferred
Experience in prospecting/cold calling environment required.
Strong organizational and time management skills coupled with the ability to embrace change
Pipeline management skills in the CRM environment required - Salesforce.com experience strongly preferred
Proficient in Microsoft Office applications; including ability to demonstrate online products using web-based tools (WebEx, GLANCE, Oovoo, Skype, etc.) via telephone
Excellent verbal and written communication skills
Ability to negotiate products, solutions and price with customers
Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity
Legal industry knowledge or experience, a plus
Ability to multi-task between the phone and computer 8 hours per day
#LI-AY1
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible h
Source : Thomson Reuters Holdings Inc
