Inside Sales Manager - Ulbrich Stainless Steels & Special Metals, Inc.

Ulbrich was established in 1924 and is family-owned and privately held.  An international corporation with subsidiaries located in the US, Mexico, and Austria. Ulbrich employs over 700 people worldwide. 

At Ulbrich, we are Improving Lives with More Than Metal. We work hard for each other, our families, and the communities we live in.  The respect and integrity of Ulbrich team members, dedication to their professions, collaborative participation in lean, and ensuring that safety comes first, has created a culture that has a positive impact on the lives of many. We connect with the world through our responsibility to produce critical products that benefit mankind.  

The Ulbrich culture is guided by a set of shared values we call Our Core Tenets.  The tenets we live by each day are Continuous Improvement, Quality Commitment, Family Values, Total Company Involvement, and Customer Responsiveness. Through practicing these shared values, we drive profitable growth and success.

Ulbrich of Illinois (UOI), located in Alsip, IL, services customers primarily in the Midwest and Southern United States. Strip coils is our focus and shipping a wide range makes UOI unique.  From very light to heavy gauge and very narrow to wide width, it is all available at this one stop shop in the heart of the Midwest. 

Come join the Ulbrich Ilinois team and become part of a greater purpose and a promising future!

SUMMARY OF FUNCTION:
Responsible for overseeing the complete range of inside sales activities within Ulbrich of Illinois.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
(The essential duties and responsibilities listed below are not all encompassing.  Other duties and responsibilities may be assigned consistent with business requirements.)

•    With guidance from the GM, supervise staff and activities of the inside sales department to ensure that UOI’s monthly, quarterly, and annual sales goals are achieved.
•    With guidance from GM, supervise employees engaged in inside sales and customer service support in the sales of a wide variety of rolled stainless and spring steel stock to meet customer requirements.
•    Manage assigned major customer accounts.
•    With guidance from GM, coordinate various customer service activities with outside sales. representatives, production, accounting, order layout and scheduling.
•    Develop proactive sales approach to with a focus on new products and sales growth.
•    Build intelligence on products and markets (competitive feedback, identify sales opportunities).
•    Work closely with all departments to ensure customer requirements and expectations are conveyed effectively throughout the organization.  
•    Working with the help of Mfg./Production control to proactively relay order status to customers and outside sales staff (copies of quotes, orders, and invoices, etc.) in a timely manner.
•    Gather forecast data for MRP and inventory management.
•    Review inquiries, sales reports, and new orders relevant to Division’s sales performance.
•    Approve special prices within guidelines of competitive situations.
•    Conduct weekly sales meetings.
•    Participate in committees to discuss company sales performance and planning matters.
•    Responsible for interviewing and recommending the hiring of employees for the department.
•    Train and instruct individuals.
•    Assign and review work.
•    Perform other related duties as assigned.
•    Provide necessary training and instruction to staff members and conduct sales meetings, as necessary.
•    Regular attendance at work is required.

Responsible for complying with all quality system procedures and requirements documented in the Company’s Quality System as pertains to this position

EXPERIENCE & EDUCATIONAL REQUIREMENTS/PREFERENCES: 
 A Bachelor’s degree in business or related field (technical degree/training would be a plus). Previous inside sales-outside sales experience preferred along with a minimum of 3 years of supervisory responsibility. 
Results -oriented sales professional with excellent communication, customer service, negotiation, organizational and interpersonal skills. Able to effectively supervise and motivate staff to achieve desired performance. Proficiency with the MS office suite products.

Ulbrich offers competitive wages,solid benefits and a friendly, safety focused work environment.  The successful candidate will enjoy a rewarding career opportunity in a world-class business environment .where employees are committed to lean thinking and continuous improvement. At Ulbrich, We Deliver Precision® thanks to our highly-skilled and dedicated workforce.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Ulbrich is an Equal Opportunity Employer

M/F/Veterans/Disabled