Inside Sales Manager, BRS - Big River Steel LLC
Arkansas, WV
About the Job
Job Description
U. S. Steel is committed to fostering an inclusive workplace culture and celebrate the diversity of our employees.The Inside Sales Manager will provide leadership for inside sales activities. The position is responsible for sales and support of BRS’ existing customer and prospect base. This position will work closely with the outside sales team and commercial leadership to improve sales and support effectiveness, as well as, serve as a commercial leader across (planning, scheduling, production, and shipping). Overall, the Inside Sales Manager will build and manage an inside sales organization and work with their supervisor to achieve BRS’ commercial vision and goals.
Duties and Responsibilities:
- Develop long term and short term business plans that include capacity planning of inside sales team
- End-to-end people leadership: recruiting, selecting, training, and managing high quality ISRs
- Implement and leverage technology (process, reporting, and measurement) to affect business outcomes
- Ensure Customer Success and communication through use of job aids, sales training, and the monitoring of ISRs
- Supporting the launch of new processes, procedures, and enablement tools, identifying gaps and providing recommendations to solve
- Develop a team environment to foster strong cross-functional and field relationships
- Educate ISRs on inside selling techniques in order to penetrate existing accounts and identify new opportunities
- Lead and participate in regular sales and account planning meetings with Outside Sales Representatives (OSRs), territory teams, and leadership.
- Preferred Bachelor’s degree in Supply Chain Management or related discipline
- 5 to 7 years of related experience with no degree
- Ability to clearly communicate with internal and external parties regarding issues and changes
- Ability to manage multiple tasks, to set priorities, and to meet deadlines
- Experience working with cross-functional teams to deliver and create customer experiences in a fast paces sales environment
- A strong orientation for coaching, mentoring, and people development
- Working knowledge of Microsoft Office products
- Experience building measurement systems, ROI reporting, and operational cadence for inside sales preferred
Office atmosphere. Occasional travel for customer visits.
Supervisory Responsibility:
This position does not supervise others.
Competency Summary
At U. S. Steel all employees are expected to display the following core competencies every day to advance corporate, team and individual goals:
Think: Think Critically and Drive Change
Lead: Develop Talent and Collaborate
Do: Empower Performance and Deliver Results
Company Overview
Since 1901, U. S. Steel has been a recognized leader in steel production. Today, as the first North American steel company to have declared a 2050 net-zero greenhouse gas emissions goal, we remain as innovative as ever, leading transformation across our industry while continuing to make products for everyday life - from industries as far ranging as automotive, construction, containers and packaging, appliances, and energy.
We show pride in our communities with community partnerships, corporate charitable contributions, company-sponsored employee volunteer initiatives, leadership training, and much more. And of course, we have a steadfast commitment to safety first in our workplaces and respect for our employees, who are United by Steel.
We are honored to have earned accolades and awards from well-regarded organizations, including the following:
- Newsweek’s Top 100 Most Loved Workplaces® 2021, ’22, ‘23
- Human Rights Campaign Foundation’s Equality 100 Award 2020, ’21,’22, ‘23
- Disability:IN’s Best Places to Work for Disability Inclusion 2021, ’22, ‘23
- Ethisphere’s World’s Most Ethical Companies® 2022, ‘23
- Military Times’ Best for Vets: Employers 2023
- Mansfield Certification for progressing Diversity, Equality, and Inclusion in Legal Department: 2023
Conducting business with integrity and with the highest ethical values has underpinned U. S. Steel’s success for over 100 years, and it remains critical to our company’s success in the future. U. S. Steel is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity (EEO) according to job qualifications without discrimination on the basis of race, color, religion, ancestry, national origin, age, genetics, sexual orientation, sex, gender identity, disability status or status as a protected Veteran or any other legally protected group status. (California residents may visit www.ussteel.com/CANotice regarding collection of personal information and U. S. Steel's privacy practices.)