Regional Inside Sales Manager - Commercial HVAC Division - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

WHAT YOU WILL BE DOING

• B2B Sales experience is a must.
• Responsible for managing, coaching, and developing Regional Sales Representatives (Hybrid Inside Sales roles) within a defined sales district.
• This is the first level inside sales manager, responsible for the day-to-day activities of the inside sales organization.
• Proactively engages with key accounts and supervise account plans.
• Approves special pricing and manages pricing policies within the district.
• Oversees and maintains documentation of builder agreements and competitive pricing agreements.
• Handles escalated customer issues and reports to management as appropriate.
• Coaches, mentor and manages the performance of inside sales representatives.
• Monitors metrics to make data-driven decisions on your inside sales plan.
• Recruits, hire and onboard new inside sales representatives.
• Sets individual and team goals.
• The work schedule for the West Coast is 9:00am to 6:00pm CST

WHAT WE ARE LOOKING FOR

• Requires a bachelor’s degree or an equivalent combination of education and experience.
• Requires at least 5 years related experience. (2 years of management experience).
• Must be able to manage the work of team members to optimize performance.
• Requires expert abilities with building relationships, listening, persuading, negotiating and managing time.
• Knows principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Must have excellent written and verbal communication.
• Must be able to use Microsoft Office, SAP, Automatic Call Distributor, Sales Engagement and Customer Relationship Management software.

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options, as outlined in Lennox’s FlexWork guidelines, including the potential opportunity for remote work for select positions. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

In Addition, You Will Receive a

•  Competitive base salary plus commission 
•  Annual Bonus based on company performance
•  Excellent medical plans designed to support healthy lifestyles
•  Mental and financial health programs
•  Outstanding 401k with company match
•  Employee stock purchase program
•  Community involvement opportunities
•  Robust employee assistance program
•  And much, much more!

This position offers a base salary of $105k to 130k and a commission-based plus bonus incentive plan. (65% base salary plus 35% commission assuming attainment at plan) and also qualifies for additional business objectives incentives. Compensation is based on the candidate’s qualifications, experience, and education. 

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

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