Inside Sales Manager - Tri-anim Health Services - Dublin, Ohio - Sarnova HC, LLC

Sarnova is the leading national specialty distributor of health care products in Emergency Medical Services (EMS) and Respiratory Markets and is the industry leader in Revenue Cycle Management within Emergency Medical Services (EMS).  The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management. 

The Inside Sales Manager will lead and develop a high performing inside sales team, responsible for driving revenue growth and expanding market presence within key product areas. As a critical member of the Acute Sales leadership team, the Inside Sales Manager will play a key role in executing go-to-market strategies and collaborating with cross-functional stakeholders to identify new growth opportunities. This role requires a blend of sales expertise, leadership skills, and a strategic mindset to foster a high-performing, results-driven culture.

Key Responsibilities

• Build a High-Performing Team: Lead, coach, and develop a motivated inside sales team, fostering a positive, achievement-focused culture.
• Fosters a culture of accountability and execution based on clear expectations and inspection
• Strategy Execution: Design, implement, and execute the inside sales strategy aligned with business goals, working closely with divisional leaders to drive organic growth.
• Sales Process Management: Establish and maintain an operating cadence to ensure high team performance, with key metrics and Service Level Agreements (SLAs) to measure success.
• Pipeline Reviews: Conduct weekly reviews leveraging CRM and Power BI to track sales activities, customer engagement, category mix, and growth by account.
• Forecasting & Quota Management: Monitor individual and team performance, ensuring quotas are met and achieved through proactive coaching and adjustment.
• Stakeholder Management: Collaborate effectively across a matrixed organization, influencing key stakeholders on processes, target setting, and best practices.
• Recruiting & Onboarding: Attract, recruit, and onboard talented Inside Sales Representatives to build a strong team.
• Change Leadership: Drive the adoption of technology platforms and lead team members through process and system changes.
• Reporting & Analytics: Utilize sales analytics to present insights to internal stakeholders and optimize the sales model.
• Continuous Improvement: Identify areas for growth and process improvements, implementing best practices to enhance efficiency and customer satisfaction.

Who We Are Looking For

• Proven ability to lead and develop high-performing sales teams.
• Strong coaching and motivational skills with a focus on accountability and continuous improvement.
• Experience in a matrixed organization with the ability to collaborate and influence across departments.
• Prior success in an inside sales leadership role within a healthcare, medical device, or distribution setting is preferred.
• Strong CRM experience, particularly with applications like Microsoft Dynamics, and proficiency in using analytics tools like Power BI.
• Exceptional interpersonal, communication, and relationship-building skills.
• Ability to recruit, develop, and retain top talent.
• Results-oriented with strong project management skills and a drive to meet or exceed sales targets.

Qualifications & Experience

• Bachelor’s degree or equivalent experience required.
• 5+ years of experience in sales or inside sales, with a proven track record of exceeding quota expectations in a B2B environment.
• 1-3 years of experience in a supervisory or team leadership role, preferably within a regulated industry.
• Strong proficiency in sales automation tools and Microsoft Office Suite (Excel, Word, Outlook).

Work Model

This role will follow a hybrid work schedule based out of our Dublin, OH office. Regular travel may be required to collaborate with team members and stakeholders.

Why Join Tri-anim Health Services?

At Tri-anim Health Services, we foster a collaborative, high-performance culture where innovation and teamwork are valued. As a leader in the healthcare distribution space, we empower employees to make a meaningful impact on patient care and business success.

Apply today to join a dynamic team and be a part of driving growth and innovation in healthcare solutions!

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives.  Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day.  We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.