Inside Sales Professional (On-Site) - Pacific Bath Company

Kohler | Pacific Bath is looking for an Inside Sales Professional to join our team in our Vancouver, WA center!

Come and work with one of the GREATEST names in business today, KOHLER!

The award-winning Pacific Bath is the exclusive dealer in Oregon, Washington, Nevada, Arizona, Utah, and Illinois for KOHLER's LuxStone Walk-in Showers and Walk-in Baths.

Inside Sales Representatives: Assist with daily call center functions. The main duties include acting as a liaison between our company and current and potential customers.

Job Summary: Inside Sales Representatives handles outbound and inbound calls regarding past appointments to identify any missed opportunities, allowing us to go back out and close the sale. Follow up with customers by phone emails, and text messages. Identify potential customers and readiness to purchase. Manage and track leads through the Revisit pipeline to ensure timely follow-ups and conversion. Tailor presentations to address customer needs and preferences. Follow up with potential customers who have shown interest in the past or have requested additional information. Schedule appointments for field sales representatives or service technicians based on customer availability and preferences. Achieve individual and team sales targets and quotas set by management.

Why Work at Pacific Bath:

• Competitive Pay: Starting wage $22/hr+ Bonus 1% on every Revisit appointment Sale!
  • (Full pay range for this role is $22-$28)
• Health, Dental, Vision, Disability & Voluntary Insurance
• 401K and Group Life Insurance
• Paid Time Off including Holidays
• Advancement Opportunities

Benefits

Insurance: Medical Insurance (PPO Plans), vision insurance, dental insurance, voluntary life insurance, & disability insurance (STD & LTD), Accident insurance, Critical Illness insurance, & Hospital Indemnity insurance. Healthcare Flex Spending Account & Dependent Care Flex Spending Account.

Retirement: 401k.

Paid Holidays: New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Eve, & Christmas.

What You’ll Do:

• Provide exceptional customer service by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert.
• Ensure accurate entry of all appointment and customer information into the CRM system.
• Make outbound calls to potential customers to follow up on various initiatives.

What You’ll Bring:

• 3+ years of customer service experience.
• 3+ years sales experience preferred.
• Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone.
• Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner.
• Expertise in overcoming objections and solving problems.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At this time, our company is unable to sponsor or take over sponsorship of any employment Visa.

If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@pacificbath.com

Kohler | Pacific Bath Company was established with the belief that people should be treated with honesty and respect. We strive to have an energy-filled, enthusiastic environment where associates at all levels are responsive to our customers and react with a sense of urgency. Our goal in business is to listen and provide exceptional value through great products, delivering a positive experience with superior results.

Any offers of employment will be contingent upon the successful completion of a pre-employment drug test and criminal background check. We are proud to be an Equal Opportunity Employer.

APPLY TODAY! We can’t wait for you to join our team!