Inside Sales Representative - Stride, Inc.

Job Description

SUMMARY: The Inside Sales Representative is responsible for achieving shared revenue goals by acquiring new clients and servicing/maintaining relationships with existing clients. In this critical sales role, he or she will receive training and apply market knowledge of the education technology market to build strong customer relationships and meet sales goals. This role requires sales skills and customer service focus to grow the assigned territory business. With a focus on prospecting and communications via cold-calls and emails, this role acquires new customers, while maintaining and growing the existing customer base.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Utilize lead information to identify prospects and reach decision-makers with whom he/she develops effective consultative relationships
• Drive revenue by selling the organization's products and/or services to established customers or new prospects via telephone and email
• Perform a wide range of sales and support activities including prioritizing leads, maintaining data within the Customer Relationship Management (CRM) system, setting appointments, conducting product demonstrations and answering general questions throughout the sales process
• Ensure clients clearly understand the value proposition as well as the features of the products they purchase including the licensing and enrollment processes and any next steps beyond that
• Serve a primary point of contact and serves as a liaison for accounts receivable as appropriate
• Provide recommendations for innovative outreach efforts to schools and districts
• Build and maintain extensive K12 product knowledge in order to effectively communicate benefits to prospects
• Build and maintain extensive knowledge of the education industry, trends, competitors and their products and proactively share that information within the Inside Sales Team
• Participate and contribute to channel specific initiatives, meetings, training, professional development and other sales activities
• Provide timely and accurate reporting of pipeline, forecasts, account plans and territory management activities as required
• Research territory trends, competition and funding sources to strategically drive new sales

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor's degree AND
• Two (2) or more years of direct client experience with knowledge of sales techniques (closing, negotiating, consultative sales) OR
• Equivalent combination of education and experience

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

• Excellent oral and written communication skills
• Achieve quarterly and annual revenue targets
• Build and nurture relationships with decision makers at various levels
• Prior exposure to a Customer Relations Management System (CRM)
• Team-oriented with an ability to work effectively across the organization to solve issues
• Ability to work autonomously and to demonstrate strong time management and organizational skills
• Ability to effectively manage competing priorities in a results-oriented atmosphere while demonstrating resilience
• Ability to respond appropriately to feedback, mentoring and coaching
• Microsoft Office (Outlook, Word, Excel, PowerPoint); Web proficiency
• Ability to travel up to 15% of the time
• Ability to clear required background check

DESIRED QUALIFICATIONS:

• Strong interest in education industry; preferably K-12
• Proven record of exceeding sales growth performance goals
• Proficiency with Salesforce
• Ability to collaborate with marketing as needed to devise and implement effective campaigns

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is virtual and open to residents of the 50 states, D.C.

COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors,