Inside Sales Representative - INSID004462 - Wagner Equipment Co.
Aurora, CO
About the Job
Would you like to be part of a focused, dedicated team? Do you want to
work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive
training and employee development along with an opportunity to grow your
career and thrive under Wagners reputation for excellence. We offer excellent
benefits and supply you with the tools you need to maximize your potential and
grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8
company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a
company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services
include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac
Critical Illness + Accidental Insurance, ID WatchDog and discounted
employee phone plans.
The goal of the Inside Sales Representative (ISR) is to establish or
re-establish, qualify, and maintain contact with small to medium-sized
customers to increase machine and parts and service sales by making 30 plus
calls per day in a manner that reflects the companys vision of working as One
Professional Team. ISR customers are typically small construction, landscape
and governmental customers identified via DBS, Used Machine Sales, UCC1,
Association Directories etc. The ISR proactively manages an account base in an
assigned territory, employing a disciplined phone call campaign approach.
The ISR provides retail assistance and coordination for customers with all
sales activities, even if they dont actually perform these functions
personally, such as demonstrating, qualifying, quoting, and closing
the sale. Direct mail and other promotional activities will be used to drive
business to the ISRs. A segmented and targeted industry approach will be used
in addition to some regionalized campaigns.
Pay rate is dependent upon education & experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities
to perform these essential functions.
Coordinates, demonstrations and facilitates the quote and qualification
processes
Maintains and updates accurate customer account information and machine
population data
Tracks specific account, territory and sales goals using our CRM system
Passes parts, service, sales and rental requests to the appropriate person
or organization
Ability to manage multiple sales leads and opportunities at any given time
Establishes and grows value added, consultative relationships with our
customers
Develops strong positive relationships with our outside sales representatives
and other employees
Employs a disciplined phone call campaign, making 30 calls per day
Maintains a call cycle with customers according to the established PAR for the
account
Qualifies accounts, and begins to develop the customer relationship
Targets specific customers for sales and promotions
Promotes all aspects of the Dealership by promoting sales, parts,
service, rental, and Customer Value Agreements for all products and
services represented by Wagner Equipment & Wagner Rents
Performs simple needs analysis to determine individual customer's needs and
provide solutions to fit those needs
Knows and can communicate effectively about various Dealer products and
services
Ability to understand and use multiple programs and systems simultaneously
such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, Cat
Used, IRental, etc
Other duties as assigned by manager
Required Education and Experience:
High School Diploma or GED
College Degree in any discipline or equivalent combination of education and
experience
Must be bi-lingual
3-5 years in outbound phone s les preferred
3-5 years administrative/clerical experience
3-5 years customer service experience
3-5 years sales experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Sedentary work that primarily involves sitting/standing but may require
occasionally lifting and/or moving up to 25 pounds
Data Entry, telephone, reading/writing, reasoning, organizational,
communication & math skills
Safety & Product Knowledge
Decision Making
Planning and Prioritizing
Ability to inspire and support others
Basic knowledge of Microsoft PowerPoint
Intermediate knowledge of Microsoft Word, Outlook, and Excel
Environment:
Noise: Moderate
Indoors and Outdoors
Travel Requirements:
1- 25%
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which
may include but are not limited to background checks, drug/alcohol
testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and
work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive
training and employee development along with an opportunity to grow your
career and thrive under Wagners reputation for excellence. We offer excellent
benefits and supply you with the tools you need to maximize your potential and
grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8
company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a
company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services
include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac
Critical Illness + Accidental Insurance, ID WatchDog and discounted
employee phone plans.
The goal of the Inside Sales Representative (ISR) is to establish or
re-establish, qualify, and maintain contact with small to medium-sized
customers to increase machine and parts and service sales by making 30 plus
calls per day in a manner that reflects the companys vision of working as One
Professional Team. ISR customers are typically small construction, landscape
and governmental customers identified via DBS, Used Machine Sales, UCC1,
Association Directories etc. The ISR proactively manages an account base in an
assigned territory, employing a disciplined phone call campaign approach.
The ISR provides retail assistance and coordination for customers with all
sales activities, even if they dont actually perform these functions
personally, such as demonstrating, qualifying, quoting, and closing
the sale. Direct mail and other promotional activities will be used to drive
business to the ISRs. A segmented and targeted industry approach will be used
in addition to some regionalized campaigns.
Pay rate is dependent upon education & experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities
to perform these essential functions.
Coordinates, demonstrations and facilitates the quote and qualification
processes
Maintains and updates accurate customer account information and machine
population data
Tracks specific account, territory and sales goals using our CRM system
Passes parts, service, sales and rental requests to the appropriate person
or organization
Ability to manage multiple sales leads and opportunities at any given time
Establishes and grows value added, consultative relationships with our
customers
Develops strong positive relationships with our outside sales representatives
and other employees
Employs a disciplined phone call campaign, making 30 calls per day
Maintains a call cycle with customers according to the established PAR for the
account
Qualifies accounts, and begins to develop the customer relationship
Targets specific customers for sales and promotions
Promotes all aspects of the Dealership by promoting sales, parts,
service, rental, and Customer Value Agreements for all products and
services represented by Wagner Equipment & Wagner Rents
Performs simple needs analysis to determine individual customer's needs and
provide solutions to fit those needs
Knows and can communicate effectively about various Dealer products and
services
Ability to understand and use multiple programs and systems simultaneously
such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, Cat
Used, IRental, etc
Other duties as assigned by manager
Required Education and Experience:
High School Diploma or GED
College Degree in any discipline or equivalent combination of education and
experience
Must be bi-lingual
3-5 years in outbound phone s les preferred
3-5 years administrative/clerical experience
3-5 years customer service experience
3-5 years sales experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Sedentary work that primarily involves sitting/standing but may require
occasionally lifting and/or moving up to 25 pounds
Data Entry, telephone, reading/writing, reasoning, organizational,
communication & math skills
Safety & Product Knowledge
Decision Making
Planning and Prioritizing
Ability to inspire and support others
Basic knowledge of Microsoft PowerPoint
Intermediate knowledge of Microsoft Word, Outlook, and Excel
Environment:
Noise: Moderate
Indoors and Outdoors
Travel Requirements:
1- 25%
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which
may include but are not limited to background checks, drug/alcohol
testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and
Source : Wagner Equipment Co.