Inside Sales Representative - Flow Control Group

Inside Sales Representative

Jacksonville, FL, USA Req #727

Monday, July 15, 2024

Company: Accutech Instrumentation, Inc.

About Us
Accutech Instrumentation, Inc., a prominent distributor of process control equipment, is seeking talented individuals to join our team. With our exceptional expertise in compressed air and fluid processing, we serve the Greater Florida area from our central office in Jacksonville. We offer a comprehensive inventory of process control instruments, catering to diverse industries such as space/aerospace, power generation, water/wastewater, food, beverage, chemical/phosphate, and pulp and paper. At Accutech Instrumentation, we are dedicated to delivering unparalleled fluid processing solutions and service. Join us and contribute to enhancing operational efficiency, safety, and sustainability. Apply now to become part of our dynamic team.

Summary

The Inside Sales Representative will provide service to our clients, recommend solutions to a varied industrial customer base, support outside sales, generate quotes and manage customer orders from entry to shipment. The primary focus will be managing our valve and instrumentation product lines. Knowledge of product and / or a strong mechanical aptitude a must.

Responsibilities

• Maintain and cultivate positive customer relationships.
• Provide price and availability on any standard or specialty item directly to customers.
• Take and solicit orders from customers over the phone and via email.
• Process order, via order entry system, from our stock or directly source from suppliers.
• Follow up on orders to assure critical deliveries.
• Resolve any order problems related to delivery or paperwork issues directly with customer and suppliers.
• Handle all inquiries/contacts in a professional manner.
• Work in concert with our outside sales team; funnel leads/opportunities to the sales team.
• Resolve product issues or determine product needs over the phone or via email.

Experience

• Professionally related work experience in distribution or manufacturing environment preferred.
• Ability to address concerns and communicate clearly and efficiently.
• Convey a positive, customer-friendly disposition.
• Handle and resolve challenging problems.
• Strong organizational, communication, attention-to-detail and time-management skills.
• Establish priorities, work independently, and proceed with objectives with minimal supervision.
• Strong customer-service focus with a passion to exceed customer expectations.
• High energy, drive and sense of responsibility.

Education: Associates degree, preferred or equivalent work experience in a similar / like industry.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, to include one-hour lunch.

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No Agencies, Please

Other details

• Pay Type Hourly