Inside Sales Representative - IES Communications
Portland, OR
About the Job
Job Summary:
The Inside Sales Representative establishes and maintains positive relationships with current and prospective clients. The ISR will stay current on developing technologies and develop creative solutions for customers’ low-voltage needs. The ISR ensures that sales for assigned lines of business are developed and closed in accordance with Company goals, policies and procedures
Job Duties and Responsibilities:
- Meets and communicates with the target opportunities/customers.
- Understands customers’ needs and expectations and provides relevant solutions.
- Handles customer-flow and ensures proper attention to each one.
- Analyzes the choices and financial capacities of each customer and suggests suitable products.
- Offers customer alternatives to their current provider of choice.
- Demonstrates the methods of using products and resolves customer queries.
- Responsible for closing sales deals and achieving customer satisfaction.
- Contact prospective customers, explain details of the different solutions and services offered and convince them to buy.
- Makes efforts to achieve the short-term sales targets and improve goodwill of the organization.
- Operates the CRM (customer relationship management) systems to ensure authentic information is available for the company.
- Establishes and maintains positive relationships with customers and vendors.
- Manages a database of potential customers and contacts them regularly.
- Notes any suggestions or complaints made by the customers and reports them to the regional sales directors.
- Researches any new solutions/products available as well as the marketing strategies used by competitors.
- Records details of every sales transaction in the CRM and submits weekly reports to the VP of Sales.
Physical and Mental Requirements:
- Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
- Must promote the Company culture and mission to all employees, vendors, clients and business partners.
- Must have a confident, dynamic personality and the ability to persuade clients.
- Must be energetic with exceptional verbal and written communication skills.
- Must have proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
- Must be goal-oriented with the ability to work with team or individually.
- Must able to travel within regional territory as needed.
- Must be able to learn and teach the Company sales management systems.
- Must be able to secure and maintain a Company sponsored American Express Card.
Education, Certification, License, and Skill Requirements:
- Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree in Business Administration preferred.
- Must be an expert in handling CRM software and other common computer software such as Power Point, MS Word, Outlook and MS Excel.
- Must have experience at least seven years’ in customer interface, such as liaison between the customer and the Company.
- Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
- Must meet Company minimum driving standards.
- Must be able to manage multiple tasks/projects simultaneously.
- Must have verifiable ability to define a prospective customer, create a scope of work, qualify a customer, develop a sales plan and manage proposal submission and review through to customer presentation, closing and operations turnover.
Minimum Years of Experience:6+License Required:NoMinimum Education:High SchoolOverview:
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2020 fiscal year ending September 30, 2020, IES produced over $1.19 billion in revenue and employed over 5000 employees at over 79 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females. Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
- Our commitment to our employees is reflected by our actions:
- Safety is Priority One – and our record shows it
- Competitive Pay
- Company 401K plan with Employer Contribution Match
- Company Paid Time Off
- Company Paid Life Insurance
- Choice of Medical Coverage including Prescription and Short Term Disability Plans
- Choice of Dental and Vision Coverage
- Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
- Auto and Home Insurance Discount Programs
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
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