Inside Sales Representative - Yellowstone Local

At Sirius Plumbing and Air Conditioning, we make lives better for our team members first, so we can help our customers improve their homes and lives as well. We Make Lives Better by serving each other, focusing on progress, not perfection, and offering "world-class" training. At Sirius, our team members are able to grow their careers because we are growing too! If you are looking for a company that believes in a team leadership model and values work/life balance, then Sirius just might be the company for you!

Our Culture

Our company culture revolves around serving one another, and fostering a supportive environment where collaboration thrives. We embrace progress over perfection, understanding that growth comes from continuous improvement. In our workplace, yelling and screaming have no place; we prioritize open communication and constructive dialogue. We invest in top-tier training from renowned companies, both virtually and in-person, to nurture our employees' professional development. As we grow profitably, we reinvest our success back into the company, ensuring sustainable growth and long-term prosperity.

Our Values

• Integrity: We uphold the highest ethical standards in all our interactions and business practices.
• Innovation: We encourage creativity, embrace change, and constantly seek new solutions and opportunities.
• Collaboration: We foster a culture of teamwork, respect, and open communication to achieve shared goals.
• Customer-centricity: We prioritize the needs and satisfaction of our customers, striving to exceed their expectations.
• Accountability: We take ownership of our actions, meet commitments, and deliver results with a sense of responsibility.

Why Join Us

• Exciting opportunities for professional growth and advancement
• Supportive and inclusive company culture
• Commitment to employee development and training
• Competitive compensation and benefits packages
• Engaging and challenging work projects
• Strong focus on innovation and cutting-edge technology
• Opportunities to make a positive impact and contribute to meaningful projects
• Collaborative and team-oriented work environment

Pay

• $18.00 - $19.00/ hour
• $30,000+ in average annual commissions and performance-based bonuses.

Benefits

• Medical (BCBS), Dental (Ameritas), and Vision (Ameritas)
• Job Training
• Promote within First
• Paid Holidays
• PTO
• Work-Life Balance 
• Closed On Sundays/No After Hours or Duty Schedule

Schedule

• Monday - Friday 
• Some Saturdays may be required

Responsibilities

As an Inside Sales Representative, your primary responsibility is to generate and close sales leads through effective communication and relationship-building with potential customers. You will primarily work from an office, utilizing various sales techniques to meet or exceed sales targets. Your role involves engaging with customers via phone calls, emails, and other digital communication channels to understand their needs, present product/service offerings, and convert leads into sales.

Key Responsibilities:

• Lead Generation: Proactively identify and generate sales leads through research, cold calling, prospecting, and networking.
• Customer Engagement: Engage with potential customers via phone calls, emails, and other communication channels to understand their requirements, explain product features, benefits, and value propositions, and address any concerns or objections they may have.
• Sales Presentations: Deliver persuasive sales presentations, product demonstrations, and webinars to educate potential customers about the features and benefits of the products or services being offered.
• Relationship Building: Build and maintain strong relationships with customers by providing exceptional customer service, resolving queries, and ensuring customer satisfaction.
• Sales Pipeline Management: Track and manage sales leads and opportunities using CRM (Customer Relationship Management) software. Update customer information, sales activities, and sales forecasts regularly.
• Negotiation and Closing: Negotiate pricing, terms, and contractual agreements to close sales deals. Overcome objections and handle pricing negotiations in a professional manner to secure customer commitment.
• Collaboration: Collaborate with the sales team, marketing team, and other departments to ensure consistent messaging, alignment of strategies, and efficient sales processes.
• Sales Reporting: Prepare regular sales reports, performance metrics, and forecasts for sales management. Provide insights and recommendations for process improvements.
• Product Knowledge: Maintain up-to-date knowledge of the company's products, services, industry trends, and competitors to effectively communicate the value proposition and competitive advantages.

Secondary job duties:

• Assist in taking all incoming customer calls and recognizing that this is where the customer will form their first impression of the company.
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate the customer where applicable.
• Demonstrate a passion for excellence when it comes to caring for customers and team members.
• Responsible for outbound calling to ensure all customers are contacted promptly.
• Responsible for following up daily with any customers in the waiting/sales queue to confirm the next steps and if there is anything additional they need before moving forward.
• Assist in other office and clerical duties as needed.
• Maintain an organized workspace.

Our Hiring Process

1. Fill out the simple application
2. A recruiter from our recruiting company, Yellowstone Local will reach out promptly for a prescreening call
3. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager
4. We will make an offer if you are a good fit

• 1-2+ years of proven experience in inside sales, telesales, or a similar role
• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• Persuasive and negotiation skills
• Self-motivated and target-driven
• Ability to work independently and collaboratively
• Proficient in using CRM software and sales tools
• Good organizational and time management skills
• Resilience and ability to handle rejection
• Industry knowledge and understanding of the products/services being sold
• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."