Inside Sales Specialist at QPS Employment Group
ROCKFORD, IL 61102
About the Job
Position Title: Inside Sales Specialist
Salary: $65,000-$80,000 per year
Hours: 7:00am-4:30pm (flexibility to start at 6:30am or 7:30am after training period)
QPS Employment Group is seeking an Inside Sales Specialist to support this great company’s existing customers and generate new business. This position involves managing customer relationships, handling product selection inquiries, and driving new sales opportunities through our Customer Relationship Management system. If you have a passion for sales, excellent customer service skills, and a proven track record in account management, we encourage you to apply.
Inside Sales Specialist Responsibilities include but are not limited to:
- Manage both new and existing customer projects, ensuring timely execution by attending APQP meetings.
- Utilize our internal Material Resource Planning (MRP) system to forecast customer demand and contribute to SIOP meetings.
- Ensure ongoing customer satisfaction with post-sale communication and relationship management, addressing any issues that arise.
- Maintain communication with current and past customers through webinars and updates on new products and services.
- Actively manage the CRM system to maintain customer databases, generate quotes, proposals, and track sales opportunities.
- Identify and qualify potential customers by following up on inbound and outbound leads.
- Handle sales inquiries, provide technical support, and engage in outbound cold calls and emails to generate new leads.
- Provide internal sales support for outside field sales within assigned territories.
- Analyze existing customer account data for quarterly reviews and manage blanket orders.
- Collaborate with internal departments including engineering, manufacturing, and supply chain.
- Conduct occasional travel to visit key accounts (up to 5% annually).
- Assist in training new employees on customer service and sales processes.
Inside Sales Specialist Requirements:
- Associate degree or equivalent skills and experience required.
- Minimum of 3 years of sales experience, preferably with direct account management.
- Experience with CRM systems is preferred.
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to work collaboratively across departments and manage multiple projects.
- Travel requirement: up to 5% annually.
Benefits:
- This is a full-time position offering competitive compensation and benefits.
caitlin.dahl@qpsemployment.com
IND999
About us:
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
-Access to sought-after positions with leading employers
-Dedicated placement specialists who will guide you through every step of the job search process
Salary: $65,000-$80,000 per year
Hours: 7:00am-4:30pm (flexibility to start at 6:30am or 7:30am after training period)
QPS Employment Group is seeking an Inside Sales Specialist to support this great company’s existing customers and generate new business. This position involves managing customer relationships, handling product selection inquiries, and driving new sales opportunities through our Customer Relationship Management system. If you have a passion for sales, excellent customer service skills, and a proven track record in account management, we encourage you to apply.
Inside Sales Specialist Responsibilities include but are not limited to:
- Manage both new and existing customer projects, ensuring timely execution by attending APQP meetings.
- Utilize our internal Material Resource Planning (MRP) system to forecast customer demand and contribute to SIOP meetings.
- Ensure ongoing customer satisfaction with post-sale communication and relationship management, addressing any issues that arise.
- Maintain communication with current and past customers through webinars and updates on new products and services.
- Actively manage the CRM system to maintain customer databases, generate quotes, proposals, and track sales opportunities.
- Identify and qualify potential customers by following up on inbound and outbound leads.
- Handle sales inquiries, provide technical support, and engage in outbound cold calls and emails to generate new leads.
- Provide internal sales support for outside field sales within assigned territories.
- Analyze existing customer account data for quarterly reviews and manage blanket orders.
- Collaborate with internal departments including engineering, manufacturing, and supply chain.
- Conduct occasional travel to visit key accounts (up to 5% annually).
- Assist in training new employees on customer service and sales processes.
Inside Sales Specialist Requirements:
- Associate degree or equivalent skills and experience required.
- Minimum of 3 years of sales experience, preferably with direct account management.
- Experience with CRM systems is preferred.
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to work collaboratively across departments and manage multiple projects.
- Travel requirement: up to 5% annually.
Benefits:
- This is a full-time position offering competitive compensation and benefits.
caitlin.dahl@qpsemployment.com
IND999
About us:
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
-Access to sought-after positions with leading employers
-Dedicated placement specialists who will guide you through every step of the job search process
