Inside Sales - Sunstate Equipment - Forward March Inc.

Forward March Inc. is collaborating with a prominent construction equipment rental company, aiming to expedite Veterans and military spouses towards significant career opportunities in this industry. Job description below:

Our company is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

As an Inside Sales Representative for Sunstate, you’re going to be one of the voices that our customers have come to know and love. You’ll help increase revenues by opening new accounts, suggestive selling, building, and maintaining professional relationships, and coordinating and providing services for your customers. You’ll be taking orders for deliveries and pick-ups, as well as handling some mechanical troubleshooting for equipment over the phone. You’re the acting liaison between customers, sales, dispatch, and management to ensure quality solutions are developed for the benefit of all parties.

Requirements

Preferred Qualities/Experience:

• Minimum one year experience in customer service, preferably in a role that involves directly assisting customers over the phone and in-person.
• Experience in sales, construction, or a related industry is advantageous.
• Exhibit sales abilities encompassing negotiation techniques, tracking leads, and processing orders, essential for effectively securing sales transactions.
• Collaboration with teammates in other departments to ensure smooth order fulfillment and customer satisfaction.
• You have excellent customer service skills; the ability to effectively communicate with customers while maintaining a friendly, energetic tone.
• You are good with multi-tasking, handling multiple phone lines, and able to perform under pressure as tasks will shift by priority. 
• You are detail oriented, you will handle customer transactions such as quotes, orders for deliveries, pick ups, and suggestive selling to meet sales targets. 
• Ability to learn about various construction rental equipment, attachments, and features through continuous learning and skill development.
• You are technologically capable with various software systems to perform this role: experience using AS400 or CAD systems are a plus.

Licenses and Certifications:

• Driver's License

Benefits

At our company, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can’t help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we’re constantly evolving our resources to provide our people with tools to make their lives easier!

Company Perks:

• Two hundred dollars annual work boot allowance!
• Rent ANY of our equipment for FREE
• FREE Prescription Safety Glasses
• “My Holiday” Benefit lets you celebrate a holiday that’s special to you without using PTO!
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!

We are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

A Drug Free Workplace and Participates in E-Verify

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Please contact Laurin at lladner@fmi.vet for more information.