Inside Sales Technical Support Representative - Chesapeake Systems

• Do you enjoy a fast-paced environment?
• Do you have strong attention to detail?
• Are you motivated to grow?

Chesapeake Systems is a well-established HVAC/Mechanical manufacturer's representative for the Mid-Atlantic region. We offer innovative service and product solutions to support the needs of engineers, contractors, wholesalers, and building owners. Chesapeake Systems focuses on various market segments, including commercial HVAC, PVF/plumbing, hydronic heating, industrial, and service

Chesapeake Systems is looking for an Inside Sales - Technical Support Representative that has great attention to detail, mechanical aptitude, people skills, the ability to work in a fast-paced environment, and wants to be a part of a great team!

Essential Functions

• Develop a general working knowledge of Chesapeake systems and the products, services and solutions that we represent.

• Learn and use factory selection software to select prices and provide the best equipment selection for each application based on the customers' request and bid documents (narratives, plans, and specifications)

• Assist outside sales team with generation of technical submittal documents. This includes reviewing job drawings, specifications, and equipment selections in order to provide technical submittal documents for review and approval prior to release of equipment.

• Work closely with customers and manufacturers to coordinate all aspects of delivery, installation assistance, start-up and warranty issues.

• Learn and apply internal processes and programs to maximize customer satisfaction and increase overall productivity

OTHER RESPONSIBILITIES OR FUNCTIONS

This job description in no way states or implies that these are the only duties to be performed by this position. The employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

QUALIFICATIONS

• Bachelor’s degree in a technical or business-related field is preferred but not required.

• Proficient in Windows environment, working knowledge of Microsoft Office, including Outlook, Excel, TEAMS, etc.

• Collaborative attitude that thrives in a team-based environment while supporting the team as an individual contributor.

• Excellent communication (verbal and written), coordination, and teamwork skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Must be able to work respectfully in a team environment.
  
  

• Must be able to lift and move material(s) to 25 pounds.
  
  

• The noise level in the work environment is usually moderate.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions