Inspector 3, Quality Control - MillenniumSoft Inc

Bill rate $29.21
Absolute max bill is $38.10 for the ideal fit
SUMMARY:

This position primarily reports to the BBI Quality Manager; however oversight of the day to day business activities will be supervised by the Seed Order Management team. This position will be responsible for a multitude of tasks, with the primary focus on Order Processing. This position requires the ability to work in a highly controlled process flow of customized patient orders. These duties will adjust to the needs of the business as it grows.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

In depth knowledge of the aspects of the brachytherapy business from order processing to order release.
Provide the Quality check on all customer orders.
The Brachytherapy Order Processing department is responsible for arranging for the supply of isotopes that will be used in the treatment of cancer. As a result, the individual in this position will be at times expected to work late evenings and possibly weekends and / or holidays.
Significant responsibility for determining the correctness of Bard Seed Order Specialists order input of customer requirements as compared to the original customer request.
Accurately prepares inspection paperwork.
Keeps accurate/orderly records of inspections. Resolves any discrepancies with internal order records and the original customer requirements.
Properly inspects and processes customer seed orders in accordance with procedures and specifications.
Properly identifies and segregates customer orders as to its inspection status (folder system).
Maintain the database relative to brachytherapy seed order processing and error tracking.
Maintain records of all orders and confirmations.
Responsible for independent verification of the seed activity through completion of additional seed calculator document.
Assists with departmental reports
Daily communication with manufacturing facility and outside vendors.
Assist with obtaining complaint details from Sales / Marketing or customers and providing that data to Field Assurance.
Assist in the development of new programs, revisions to processes, and complaint or failure investigations.
QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skilled in the use of personal computers and office software including familiarity with MS word, excel, Access, and Outlook
Ability to solve basic math equations and review data tables
Understanding of radioactive materials physical characteristics, dose calculation, or the ability to assimilate the basic knowledge quickly.
Excellent communication skills (written and verbal).
Excellent interpersonal communication skills.
Ability to handle and maintain confidential information.
Excellent organizational skills.
Demonstrated excellence in the continuous handling of meticulous detail.
Ability to read and interpret treatment planning needle loading plan computer output.
Self starter, able to work independently with little direct supervision
Excellent data entry, proofreading, and typing skills.
EDUCATION and/or EXPERIENCE:

Associate Level Degree education

Customer Service for Medical Devices and / or Clinical experience preferred

JDE experience preferred

5 or more years of Customer Service experience of Medical Devices required

3 years of quality inspection experience preferred

LANGUAGE SKILLS:

Excellent English verbal and written communication skills, spoken and written, including familiarity with MS Word, Excel, Outlook or equivalents.
Communication in this job is often with Physicians, Sales Personnel, or other Technical Personnel, requiring a special set of skills, knowledge, and experience as interaction is frequently with strong personalities.
MATHEMATICAL SKILLS:

Basic mathematical skills necessary for completion of dose calculations. Basic knowledge of statistics.

REASONING ABILITY:

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Limited amount of decision-making as it pertains to customer order requirements; this position will require questioning perspective to insure that Bard is not making decisions for customer/patient treatment, only that order requirements as originally specified by customer are input. Any questions resulting from order processing will be verified with Seed Management Order Entry personnel or Quality Assurance.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. Employee is required to meet with other personnel in other areas of building. Specific vision abilities required by this job include close vision. This individual will work in an office environment with moderate noise and infrequent exposure to fumes and airborne particles. Infrequent lifting of up to 25 lbs will be required.