Installation Technician - Telcom Construction, LLC
Oak Creek, WI 53154
About the Job
TelCom Construction is a growing national underground utility contractor looking for motivated employees to join our broadband installation team! If you are looking to start a new career in a growing industry or looking to further your career as an Installation Technician, we encourage you to apply!T
:Connecting you to great benefits
- Paid lodging and per diem when overnight travel is required
- Company vehicles for business use
- Competitive Compensation
- Comprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursement
- Paid time off
- 8 paid annual Holidays
- Advancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their career
What will you do as an Installation Technician:
Technical:
Install, disconnect, reconnect, add, change and troubleshoot low voltage telecommunications lines such as cable TV, fiber optic, Internet, telephone and/or alarm equipment in accordance with guidelines.
Use small hand tools, power tools, and test equipment. Ensure that service operates within prescribed parameters
Attempt to identify and remedy sources of customer-perceived problems
Drive company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
Clean, maintain, and stock vehicle and equipment in order to be prepared to perform required duties
Complete paperwork accurately, and reports and records work order status updates
Customer Service:
Greet customers in the home while conducting walk through
Review all requested services with the customer in order to ensure understanding and agreement
Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
Provide customer education regarding product and service usage
Qualifications:
- Minimum 18 years of age
High School Diploma or equivalent
Must be available to work weekends (as needed)
Valid driver's license and a good driving record
Ability to lift up to 50 lbs with or without accommodations
Ability to carry a 28’ ladder
Ability to work in tight spaces such as a crawl space of a house
Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
Good, professional written and verbal communication skills
Able to work in a fast-paced, time sensitive environment
- Travel is required
Why work with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
To apply for this opportunity, please visit our careers page at https://careers.telcomconstruction.com/telcom.
:Building stronger solutions together
Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.