Instructional Designer - EnergyCAP, LLC
Boalsburg, PA 16827
About the Job
EnergyCAP, LLC is an industry-leading and award-winning software company focused on energy and sustainability management. EnergyCAP is trusted by 10,000+ Energy and Sustainability professionals across the country to be their single source of truth for financial-grade, actionable data to better manage resources, reduce carbon, and drive savings. If you're looking for a role that enables you to do what you do best while making the future more sustainable, this is the role for you! Our core values are: Accountability, Impact, Innovation, Integrity, and Teamwork.
Build a more sustainable future with us! Visit www.EnergyCAP.com to learn more.
- Teacher-like nature — can distill complex concepts to others while adapting methods to different learning styles.
- Creative – can think of engaging ways to explain complex constructs.
- Empathetic — genuinely enjoys helping others succeed with technology
- Proven storyteller — capable of explaining the why behind the functionality of our products
- Strong command of the English language when speaking and writing
- Resourceful—able to track down answers independently through self-discovery even when faced with ambiguity
- Resilient — thrives in a fast-paced environment requiring rapid deliverables under tight deadlines that can unexpectedly change
- Technically-minded — detail-oriented accountants and spreadsheet wizards use our products, and you'll need to understand their needs and speak their language.
- Curious — learn about the energy and sustainability management industries to understand the needs of the customers we support.
Key Responsibilities:
- Instruction Development: Design comprehensive programs covering product features, benefits, and usage. Ensure programs are scalable and adaptable to different learning styles and needs.
- Material Creation: Produce instruction materials such as manuals, online learning modules, and instructional videos. Ensure materials are engaging, easy to understand, and accessible.
- Instruction Delivery: Conduct training sessions in various formats, including workshops, webinars, and one-on-one sessions. Tailor delivery methods to suit the audience and maximize learning outcomes. This includes training employees and customers.
- Train the Trainer: Prepare EnergyCAP staff to use prepared materials to deliver compelling content to customers and prospects.
- Assessment and Evaluation: Implement assessment tools to measure trainee progress and the effectiveness of training programs. Continuously use feedback to improve training quality and relevance.
- Stakeholder Collaboration: Work with product managers, marketing, sales, and customer support teams to ensure instruction design aligns with product development and market needs.
- Continuous Learning: Stay abreast of product updates, industry trends, and training best practices to ensure content and delivery methods are current.
- Support and Consultation: Provide ongoing support and consultation to employees and customers regarding product questions and best practices.
Preferred Experience & Skills:
- Bachelor's degree in education, Communication, Business, or related field.
- Proven experience in training, instructional design, or a similar role.
- Strong understanding of learning principles and training methodologies.
- Excellent presentation and communication skills, both written and verbal.
- Ability to design engaging and effective instruction materials.
- Proficiency in e-learning software and platforms.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Ability to work collaboratively in a team environment.
- Knowledge of the product or industry is a plus.
- 100% Company-paid Health, Dental, Vision. Life & LTD Insurance for Employee & Dependent(s)
- 401k with 3% Company Match
- Flexible Time Off
- Connectivity Stipend
- Counseling & Adoption Grants
- Tuition Assistance
- Professional Coaching
- Emergenetics Development Program
- Customized Employee Success Program
- Charitable Contributions & Matched Employee Giving Program
- Community Service Hours
- Hybrid Environment
PI251705031