Instructional Designer III - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do! 

WHAT YOU’LL BE DOING

Lennox International is seeking a talented and experienced Instructional Designer to join our Learning & Development team. In this role, you'll be responsible for creating engaging and effective learning experiences that enhance industry knowledge and drive usage growth through the Lennox Learning Center.

Strategic (30% of time)

• Identify content gaps to improve industry knowledge and boost usage of the Lennox Learning Center
• Develop and maintain content policies and standards for course and configuration management
• Create and update process maps for existing and future training development projects
• Explore future strategic development opportunities for instructor-led training (ILT), online learning, and virtual instructor-led training (vILT)
• Analyze organizational needs to determine appropriate training solutions

Operational (70% of time)

• Design comprehensive instructional strategies incorporating pre-class activities, presentations, learner participation, practice problems, automated continued learning opportunities, case studies, and evaluations
• Prepare instructor materials (course outline, background material, and training aids)
• Create student materials such as course manuals, workbooks, handouts, completion certificates, and course critique forms
• Select appropriate instructional multimedia and craft effective copy, texts, audio, and video scripts
• Design and develop learning deliverables aligned with leadership and branding standards, including interactive eLearning, video tutorials, instructor-led classroom curriculum, and printed self-paced training materials
• Ensure all deliverables exceed internal customer expectations
• Communicate expectations for content, accuracy, timeliness, and areas of improvement effectively

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
• Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
• Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $78,400- $102,900 and will be based on the candidate’s qualification, experience, and education.

WHAT WE ARE LOOKING FOR

• Requires a bachelor's degree or an equivalent combination of education and experience.
• Requires at least 5 years related experience.
• Requires knowledge of adult learning principles and methodologies.
• In depth knowledge of Instruction Design processes and techniques including training analysis, design, development and evaluation.
• Highly skilled in the development of participant and instructor guides for instructor-led training.
• Excellent interpersonal, communication and presentation skills.
• Strong PC skills with Microsoft Outlook, Word, PowerPoint, Excel and Visio.
• HVAC industry background preferred.

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER: 

Lennox offers employees a variety of flexible work options.  This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

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