Instructional Technologist, Support & Applications - University of California, Irvine

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

Leading in a digitally driven world takes agility and savvy. The UCI Paul Merage School of Business's approach prepares students to adapt to the ever-changing business environment and face head-on the challenges brought on by disruption. To lead in the disruption of today and tomorrow, we need to understand these technologies and master their strategic implications. We are accomplishing this by using cutting-edge instructional approaches and technologies through digital courses and program delivery.

Our digital learning department collaborates with faculty to develop digital courses that optimize student learning. By expanding and delivering our offerings in a variety of modalities, we are changing the way our students experience online education. Our digital learning teams focus on three overarching course design goals: creating synergies for minimizing transactional distance, incorporating diverse opportunities for learning connections and designing active and applied digital learning experiences.

Digital learning at the Merage School is more than a convenience; it's an experience. Just as the production of goods and services is changing in business, so are we capitalizing on new technologies to build community, provide access, and create world-class learning experiences. By reconceptualizing the path by which students learn, we are doing our part to build flexibility and access in education, bolstering the American Dream.

Under general supervision, the Instructional Technologist, Support & Applications specializes in technical course delivery support that promotes the successful facilitation of learning experiences at the Merage School. This role works independently and in collaboration with instructional design and instructional media professionals to organize course content and leads special projects/initiatives that are moderate in scope and complexity. Applies organization policies, procedures, and objectives in their work to meet program and/or course needs among various functions and departments. Exercises judgment within defined procedures and practices to determine appropriate actions. The incumbent serves as an instructional and student support resource for courses utilizing instructional technology for a variety of delivery formats. The incumbent will be knowledgeable in digital teaching and learning best practices and be skilled both administratively and technically to actively support instructors using the Canvas LMS and/or other corresponding learning technology tools. Additionally, the Instructional Technologist, Support & Applications will support the management and integration of the department’s educational technology ecosystem, which include, but not limited to, training, demonstrations, and/or creating support documentation/communication. The incumbent will also serve as a course’s primary liaison between faculty and teaching assistants, students, the program office, Canvas support services, learning technology administrators, and/or course designers.

Please note:  This non-exempt position is only open to applicants residing in California.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $30.56- $32.00 (Hourly).


Required:

• Working knowledge of functional area and understands how work within one course may impact work being done on other courses or in other areas.
• Demonstrated analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Proficiency in analytical, verbal, written and interpersonal communication skills, collaboration and negotiation skills.
• Working knowledge of organization policies and procedures, including policies that impact online course development.
• Working knowledge of instructional design principles and learning strategies, including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.
• Working knowledge of the technical tools and platforms required to achieve the delivery of engaging and media-rich online learning content, and of trends in the use and effectiveness of educational technology and learning.
• Working knowledge and skills with relevant business software systems and cloud-based systems.
• Working knowledge of learning theories and education methodologies.
• Working knowledge of e-learning strategies including but not limited to courses (e.g., processes and technologies, etc.).
• Proficiency in planning, resourcing and monitoring effective design life cycles of training and other learning and performance solutions to support the organization.
• Technical and professional experience using and supporting faculty and students using a learning management system, preferably Canvas learning management system by Instructure, and integrated technologies.
• Bachelor’s degree in related area and/or equivalent work experience / training.
• 1-3 years of experience in the instructional design / educational technology field.
• 1-3 years of experience supporting faculty in preparation for and during course delivery with instructional and technical design, development, delivery and support related requests.

Preferred:

• Experience working on cross-functional teams with media producers, learning experience designers, and other instructional technologists.

Special Conditions:

• This position is primarily remote, with 1 to 3 on-campus requirements annually.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.