Insurance Account Manager - Harbor Insurance Agency LLC

Harbor Insurance Agency is an Independent Insurance Agency serving Western KY & Middle TN. We represent one of the largest selections of highly rated insurance carriers in the marketplace and we are looking to grow and expand our team.

We are seeking a confident, and highly motivated professional ready to grow their career as a trusted insurance advisor in the markets we serve. This is an excellent opportunity for a detail-oriented, customer service-focused professional to manage a diverse commercial book of business. As a Commercial Lines Account Manager, you will be responsible for providing timely and professional client service to a large base of existing customers within our two agency locations.

Apply today to start your path to a new career as a trusted insurance professional!

Experience as a Commercial Lines Account Manager/Customer Service Representative and an active Property & Casualty License are preferred, but not required.

New to the insurance industry? Your base salary will start at $40,000. Experienced insurance professionals will start with base salary up to $60,000, depending on experience.

Apply for the position today by completing the form and the assessment.

Salary Range: $40000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Vacation

Paid Holidays

Opportunity for Bonus Pay + Commissions

Employer Sponsored 401K Plan

Employer Sponsored & Paid Health Insurance

Employer Paid Life Insurance, Short Term and Long Term Disability

Voluntary Benefit Options for Dental, Vision and Dependent Life Insurance

Flexible Work Schedule

No Night or Weekend Required Work Schedules

Growth Opportunities for Advanced Positions

Group Social Activities such Christmas parties, Employee Dinners, Celebrations, etc.

Civic & Community Involvement supported & encouraged

All Insurance Education & Licensing 100% Paid by Employer

Hybrid schedule may be considered

Flexible Schedule

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Retirement Plan

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

Responsibilities

Day to Day maintenance and servicing of assigned customer accounts, including but not limited to:

• Maintaining a high level of client service and satisfaction
• Support Producers sales efforts by developing complete submissions on new and renewal business and obtain quotes in conjunction with agency marketing procedures
• Maintaining Agency Management System and electronic files to ensure proper documentation for assigned client accounts including policies, endorsements, invoices, binders, certificates of insurance, etc. in a timely manner.
• Achieving agency account retention goals through proactive account rounding, cross selling of higher coverage limits, enhancement endorsements, and consultative recommendations that benefit individual customer's needs
• Developing strong relationships with clients through proactive and responsive communication
• Responding to all inquiries, customer policy change requests, cancellation requests, and sales requests within specified timeframe
• Participation in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins
• Participation in any special projects at managements request, including acting as a peer mentor and trainer as needed

• Experience as a Commercial Lines Account Manager or Commercial Lines Customer Service Representative preferred (but not required)
• Active Property & Casualty insurance license preferred (but not required)
• Two-year Associate Degree or Four-year Bachelor's Degree preferred (but not required)
• Experience and expertise in operating in an electronic environment; excellent automation skills, including agency management systems, Microsoft Office, other relevant software, and phone systems
• Excellent time management, organizational, problem-solving, and communication skills
• Possessing an upbeat, positive, and enthusiastic attitude
• Ability to work independently and as part of a team
• Strong customer service skills
• Driven and goal-oriented individual
• Ability to tactfully handle stressful and difficult situations.
• Knowledge of commercial insurance products, and the underwriting process for commercial insurance a plus