Insurance Account Manager at Basin Pacific Insurance

Location: 11120 Gravelly Lake Dr SW, Suite 1, Lakewood, WA 98499.

Compensation and Benefits:

• Competitive salary based on experience
• 401K plan
• Health insurance through ACA exchange with partial premium coverage
• Paid holidays
• Paid time off as per Washington state regulations, plus two additional company-paid mental health days
• Flexible with family needs, requiring reliable childcare

Requirements:

• Property and Casualty License
• Minimum of 1-2 years of insurance experience
• Willingness to work as a Commercial Lines CSR/Account Manager
• Commitment to continuing education
• Strong time management, attention to detail, and problem-solving skills
• Excellent communication skills, including the ability to write clear emails and other correspondences
• Experience using EPIC/Applied for client management
• References preferred

Responsibilities:

• Support producers with daily service needs of insureds, such as Certificates of Insurance (COIs) and policy changes
• Assist with renewals and new business for producers
• No direct selling unless a customer requires a new line of business
• Flexible to meet customer needs, managing multiple tasks effectively
• Be proactive in solving client issues, utilizing team expertise for support

Office Information:

• Small office with access to multiple carriers for a wide range of customer needs
• 75-80% of business in commercial lines, focusing on contractors, farms, restaurants, bars, sports clubs, property accounts, and small BOPs for offices
• Business hours: 9 am - 5 pm daily

If you meet these qualifications and are looking to join a dynamic team in a supportive work environment, we encourage you to apply!

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.