Insurance Account Manager - Legacy Insurance Group

Our All-Star, winning team of agents is growing fast!

We are seeking YOU!!

If you have a passion for helping people, possess an amazing personality & have an upbeat and positive attitude we want you on our team!!

Apply for our Customer Service Representative role and take your career to the next level!

We're counting on YOU to:

• Deliver exceptional customer service to our current clients and new prospects
• Create new opportunities for Sales Team
• Manage Insurance policy change requests
• Provide Claims & Billing support
• Smile, Laugh, Have Fun, Learn & Grow!

Think you're a great fit? Take our Success Survey: www.legacyinsurancegroup.org/success-survey

**Must be local to Virginia, Maryland or Washington DC

Salary Range: $55000.00 - $75000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Disability Insurance

Responsibilities

• Handle incoming calls from customers & explain policyholder benefits
• Process customer policy change requests
• Take premium payments from customers
• Generate insurance quotes
• Maintain Current Retention of 98% by Re-Marketing/Re-Shopping Accounts, Re-writing accounts and performing Customer Saves when customers request to cancel
• Treat each customer contact as a cross and up-sell opportunity & ask each customer for referrals/explain our referral program

• Possess an upbeat, positive and enthusiastic attitude
• Proficiency to multi-task, follow-thru and follow-up
• Commitment to self improvement, coachable andresourceful
• Driven and goal-oriented individual
• Ability to tactfully handle stressful and difficult situations

**Must be local to Virginia, Maryland or Washington DC