Insurance Client relations/Account Specialist - Primary Location

Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our New Canaan insurance agency today! At Saunders Insurance Agency Llc we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $18.00 - $24.00 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Evenings Off

Mon-Fri Schedule

Responsibilities

As Customer Care Specialist you would:

Answer calls

Assist customers with questions

Process customer policy change requests.

Secure all Trailing Documents from customers.

Take premium payments from customers.

Return all phone messages promptly.

Provide exceptional customer service and support.

Work independently and as part of a team.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Confident, self-starter who works well independently.

Professional phone etiquette.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.