Insurance Collector/Biller - Jefferson Dental and Orthodontics

Who Are We?

We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?!

Our philosophy is simple: Our Care Changes People’s Lives. We treat our patients like family to provide the best dental experience because we know a happy, confident smile leads to a better life. We deliver the highest quality care, making dentistry convenient and affordable for everyone. Join our new Hygiene team for the opportunity to have a fulfilling career giving our patients the happy, confident smile they deserve.

Responsible for dental insurance claim collections, follow-up and appeals activities.

Requirements:

In Office Role 

M-F (8-5

1 Year in Dental field or Health Care field 

Summary

• Responsible for timely processing of payments on behalf of our insurance carriers

• Internal departmental training for the role will be provided along with continued support from management and tenured peers

Responsibilities

• Ensure that all insurance claims are submitted to the payers in a timely manner

• Confirm that documentation needed for claim payment is attached and sent to the payer via NEA

• Review insurance EOB’s to ensure all procedures are paid correctly and in a timely manner

• Enter adjustments for non-appealable denials to maintain clean ledgers

• Follow-up and appeal unpaid or underpaid procedures when appropriate

• Identify issues and trends with your assigned payer and provide suggestions for resolution

• Work aging report to ensure all claims are paid

• Other duties as assigned

Skills

• Teamwork – Work to develop friendly and supporting team atmosphere

• Adaptability – Adapts to change in direction to support changing priorities

• Communication – Expresses ideas clearly and concisely

• Problem Solving – Ability to solve problems in an effective and timely manner without any impediments

• Self-Management – Ability to multi-task and exhibit good time management and organization skills to maximize productivity, Functions effectively under pressure

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