Insurance - Commercial Customer Service Representative - Laurie Insurance Group

Join an award-winning agency! We continue to grow with our great team and now have 12 locations!

Our Commercial Lines Customer Service Representative performs the essential functions of aiding our business clients with their service needs. We maintain high delivery standards and focus on a strong commitment to quality. If you enjoy helping others and are a compassionate, customer-focused individual, apply today!

Salary Range: $48000.00 - $60000.00 per year

Annual Base Salary Based on Experience

Health Insurance

Mon-Fri Schedule

Retirement Plan

Paid Time Off (PTO)

Vision Insurance

Responsibilities

• Establish and build positive relationships with internal and external customers via phone and email.
• Correspond and maintain contact with advisors regarding new and renewal business.
• Generate certificates of insurance as requested.
• Perform quality control on all new business and document in the account management system.
• Review applications and endorsements and policies.
• Download, maintain and update files in the account management system.
• Prepare and maintain reports as required by management.

• P&C license required.
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Proficiency to multi-task, follow-thru and follow-up.
• Works well with other employees and is a team player with a positive attitude.
• Strong oral and written communication skills.
• Proficient with agency management and computer systems.