Insurance - Commercial Lines Customer Service Representative - Primary Location

Great career opportunity to work with a great company who really cares about their employees! The role of Commercial Lines Customer Service Representative is crucial to the success of our agency. The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base. We are committed to maintaining high delivery standards and focus on quality.

Salary Range: $47000.00 - $55000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Retirement Plan

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Aflac Supplemental Insurance

Responsibilities

• Deliver certificates of insurance in a timely and efficient fashion
• Perform quality control and review applications, endorsements and policies for accuracy
• Maintain and update files in our account management system
• Troubleshoot billing or payment issues
• Prepare and maintain reports as required by management
• Correspond and maintain contact with advisors regarding new and renewal business

• Property & Casualty licensed required
• Excellent interpersonal and relationship building abilities
• Proficiency to multi-task, follow-thru and follow-up.
• Strong oral and written communication skills
• Proven experience in an insurance commercial service role
• Willingness to learn, be intuitive and resourceful and be coachable