Insurance Customer Service Rep - Primary Location

Are you looking to grow? So are we! MMA Insurance in Pickertoning, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $40000.00 - $70000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Retirement Plan

Career Growth Opportunities

Tuition Reimbursement

Hands on Training

Responsibilities

• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.
• Maintain knowledge of new products and services.
• Develop and maintain client relationships.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.