Insurance Customer Service Representative - Commercial Lines - DBD Staffing

Insurance Customer Service Representative - Commercial Lines
Office location – Altoona, PA

Local, secure, Independent Insurance Agency is seeking an outgoing, client focused and dependable Commercial Lines Customer Service Representative who is licensed in PA Property and Casualty insurance.

Qualifications:

• Property & Casualty license required or if currently studying for this license test must hold upon hire
• Previous customer service experience in commercial lines highly preferred
• Strong computer knowledge and excellent typing skills
• Professional and friendly customer service experience required
• Must be enthusiastic, confident, outgoing, and highly motivated
• Strong ability to communicate clearly via written and verbal communications
• Must be able to multi-task and meet deadlines
• High School diploma or GED is required

Responsibilities:

• Inbound and outbound calls to and from insurance customers
• Assist customers in answering general insurance questions, quoting and processing endorsements, renewal processing, assist writing producer as needed, general CSR duties
• As an Independent Insurance Agency this agency will contact various Insurance Companies
• Input data and Process paperwork via written and electronic communications
• Focused on commercial lines of insurance

Schedule and Compensation Overview:

• Monday - Friday 9:00am to 5:00pm
• Salaried position based on experience plus annual bonus potential

• Individual Medical, Dental, and Vision coverage the 1^st of the month following 60 days of employment
• 401k with company 4% matching
• Company paid Life and Disability insurance
• Eligible to earn paid time off and holiday pay