Insurance Customer Service Representative - Primary Location

**Candidate must have an Active Property and Casualty License to be considered. Preferred candidate has Insurance experience.**

The Todd Hoffman Agency, established in 2014, is an independent insurance agency dedicated to providing personalized and comprehensive insurance solutions. We prioritize our clients' goals, taking the time to understand their risks, obstacles, and needs. Our mission is to offer peace of mind and protection, ensuring our clients are well-prepared for life's surprises. As a growing agency, we value teamwork, collaboration, and continuous learning.

We are seeking a detail-oriented and reliable Licensed Insurance Customer Service Representative (CSR) to join our team. This role is integral to our growth and expansion plans, and you will work directly with the agency owner. The position offers a competitive base salary ranging from $18 to $25 per hour, with opportunities for bonuses based on performance.

We value our employees and offer a supportive and collaborative work environment. You will have the opportunity to grow with us, participate in team-building activities, and make a meaningful impact on our clients' lives. If you are looking for a career where you can make a difference and be part of a dynamic team, we encourage you to Apply Today.

Salary Range: $18.00 - $25.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Evenings Off

Bonus Opportunities

Weekends Off

Holidays Off

Professional Development

Advancement Opportunities

Performance Bonuses

Professional Work Environment

Equipment Provided

Personal Workspace

Monday - Friday (8am - 5pm) Work Schedule

Responsibilities

• Cultivates and maintains strong relationships with clients.
• Provide comprehensive insurance education and guidance.
• Identify opportunities to upsell additional products to existing clients.
• Process insurance policy payments accurately and efficiently.
• Maintain accurate and up-to-date client records.
• Prepare and issue insurance documents promptly and accurately.
• Shop insurance renewals to secure competitive rates.

• License Requirement: Candidate must have an Active Property and Casualty License to be considered. Preferred candidate has Insurance experience.
• Meticulous attention to detail in all tasks and responsibilities.
• Capable of handling multiple tasks simultaneously.
• Familiarity with fundamental computer software and applications.
• Collaborative and supportive team member who fosters a positive work environment.
• Driven by achieving personal and professional goals.
• Clear and effective communication skills, both written and verbal.
• Demonstrates professionalism and respect in all interactions within the office environment.