Insurance Customer Service Representative - Primary Location

About Us:

Are you seeking an exciting career opportunity in the insurance industry? Look no further than McMullin Insurance Inc! We are an established insurance agency located in Jupiter, FL, and we're currently looking for talented individuals to join our team.

At McMullin Insurance Inc, we take pride in our 26 years of experience and our reputation as a leading insurance agency. Our agency is larger than the average Allstate agency, providing a dynamic and supportive work environment that fosters growth and success.

What sets us apart is our commitment to serving a sophisticated clientele. As a job candidate, you'll have the opportunity to work with a diverse range of clients who have unique insurance needs. This will allow you to develop your skills and expertise, providing you with valuable experience and the chance to make a meaningful impact.

We value honesty, integrity, and teamwork. We believe in treating our employees with respect, fairness, and openness. We provide a positive and transparent work environment that encourages collaboration, communication, and personal growth.

When you join our team, you'll have access to ongoing training and development opportunities to enhance your knowledge and skills. We also offer competitive compensation and benefits packages to ensure that our employees are rewarded for their hard work and dedication.

If you're looking for a fulfilling career in the insurance industry with a reputable and growing agency, McMullin Insurance Inc is the place for you. Join us and become a part of our dedicated team, delivering exceptional service to our sophisticated clientele.

Apply now and take the first step towards a rewarding career at McMullin Insurance Inc!

Job Description:

We Hire Superstars Like YOU!

***Bonus Opportunities***401K***Monday thru Friday Schedule***Competitive Compensation***

We are looking for a results-driven Insurance Customer Service Representative to join our team. You will be responsible for servicing our current clients as well as upselling /cross-selling on inbound calls. We offer a competitive salary, commission structure, and ongoing training and support to help you succeed in this role. A 2-20 Personal Lines Insurance License is a must-have (A 4-40 Customer Service Insurance License at the minimum). Plus insurance coverage knowledge with an ability to communicate clearly to clients. The base salary for this position is $38,000 - $48,000 per year depending on experience. With added commission/bonuses may make up to $108,000 (experience, base pay, commission, bonuses).

Salary Range: $40000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Retirement Plan

Mon-Fri Schedule

Paid Time Off (PTO)

Responsibilities

• Increase overall value and retention by building loyalty and trust in the customer-business relationship.
• Be available to address any questions or concerns and help them understand and navigate their insurance policies.
• Provide consistent and accurate communication.
• Identify coverage gaps and customize policy recommendations
• In everyday operations, use computer systems to process premium payments, review and update policies, handle claims, and make endorsements.
• Maintain the information's confidentiality, integrity, and security, safeguarding the clients privacy and the organization's reputation.

• Active Florida 2-20 Personal Lines Insurance License is Required. Will consider candidates with their Florida 4-40 Customer Representative License and will pay 100% for 2-20 licensing.
• 1+ years of insurance customer service experience.
• Basic computer software knowledge, plus experience with data entry, typing, and using a multi-line phone system.
• Possessing the ability to work autonomously, arrange tasks according to their importance, and collaborate in a team-oriented setup.
• Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.