Insurance Customer Service Representative - Primary Location

Do you have previous Customer Service experience? If so

Join Fiske Insurance Agency LLC, a well-established insurance agency dedicated to providing exceptional service to our clients in St. Albans, Vermont. We believe in building strong, lasting relationships with our clients by putting their needs first and offering personalized insurance solutions. As an Insurance Customer Service Representative, you will be an integral part of our team, ensuring that our clients receive the support and assistance they need to feel secure and protected.

This position is ideal for a person who is interested in continuously learning. Insurance policies, coverages, software and communication methods are constantly changing. We have to adapt and continuously learn new systems to communicate and complete our work. The goal of this full-time position is to service our clients and help them with the daily needs they bring to our agency. If you think you'd be a great fit, Apply today! We'd love to meet you!

Salary Range: $18.00 - $21.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

401K

Health Insurance Stipend

Disability Insurance

Mon-Fri Schedule

Evenings Off

Weekends Off

Holidays Off

Responsibilities

• Answering and responding to client communications through phone calls, text messages and emails.
• Write new and service existing personal and commercial insurance policies.
• Build and service client relationships.
• Communicate with the insurance company underwriters.
• Patiently help others understand and solve their insurance problems.
• Learn new systems to communicate and complete your work.

• Licensing: Must have or be willing to obtain a Vermont Property and Casualty insurance license within six months of being hired.
• Customer service experience.
• Highly organized and detail oriented.
• Excellent written and oral communication skills.
• Proficient in MS Word, Excel and Client Relationship Management Software.
• Ability to multitask(pause one task in order complete a task with a higher priority).