Insurance New Business Processor - Spherion
Madison, WI 53713
About the Job
Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary New Business Processor to work in the Life Department. The current duration is 6 months with possible extension. The availability needed for this role will be between 8am - 5pm CST. This is a hybrid role working at the American Family National Headquarters
Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!
Responsibilities:
- This individual will be providing new business support for life insurance products. They will develop product knowledge and customer service skills to interact with agents
- Will provide customer policy activities for new business or renewal policies and policy changes
- Completes system entry process for new policies or policy changes for multiple systems
- Researches inquiries from customers and/or agents
- Generate letters, correspondence and policy documents as needed
- May grow within the role and support the call center operations when the call demand exceeds forecast or problem escalation requires assistance
Skills:
- Insurance experience preferred
- Call Center experience preferred
Qualifications:
- Typing of 30wpm+
- Experience using Outlook
- Attention to detail
- Ability to work in a team environment
- Customer service experience
If you are an individual that enjoys working in a call center setting and talking with agents, this could be a role for you.
#SPH1004
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).