Insurance - P&C Licensed Customer Service Representative - Fred Meyer & Sons Insurance
Baltimore, MD 21219
About the Job
Sign on bonus! Dont wait, take the next step in your career today. Well established agency with excellent career path, salary and benefits. We're searching looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a desire for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $40000.00 - $50000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Hands on Training
Retirement Plan
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Responsibilities
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Process customer policy change requests.
- Take premium payments from customers.
- Follow up with customers to assure satisfaction, respond to queries, offer additional insurance protection, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Present and explain insurance policy options based upon prospective client needs and their personal goals.
- Provide customers with additional information about new products and services.
Requirements
- Personal lines P&C license
- Possess an upbeat, positive, and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Strong communication skills, both oral and written.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.