Insurance Personal Lines CSR - Bank Midwest

Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.

Responsibilities/Duties:

• Provide prompt, efficient, high-quality service to clients and agents as the primary point of contact.
• Work with agents and insurance carriers to market both new and renewal personal lines accounts.
• Gather information as needed for renewals, changes, and other customer service-related needs.
• Maintain strong business relationships with carriers, including service representatives, underwriting and claims.
• Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
• Document all customer contact and interactions within core system.

Requirements:

• Licensing in Property/Casualty and Life/Health a plus; however; we will assist in training to secure proper licensing.
• Strong verbal/written communication skills, accuracy and attention to detail.
• Strong customer service focus and enjoy working in a team environment.

Benefits:

• Competitive compensation, 401(k), bonus program, and Employee Stock Ownership Plan.
• Medical, Dental, Vision options.
• Paid Time Off, Holidays
• Compensation is based on experience and qualifications.

Equal Opportunity Employer