Insurance Risk Analyst - Public Storage

Public Storage is recognized as one of America’s Best Large Employers in 2022 by Forbes and our employees have also voted us as a Great Place to Work in 2022 and 2023, having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

With more than 3,200 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past four decades, and it's in no small part due to the dedicated team that has helped us become an S&P 500 industry leader, the country's largest real estate investment trust (REIT), and the most recognizable name in self-storage.

We currently have an exciting opportunity for a Risk Management Analyst, reporting to the Sr. Director of Risk Management.

The Risk Management Analyst will support the Sr. Director, Risk Management in all aspects of insurance claims process for corporate-wide property, workers’ compensation, casualty, and automobile liability and other related insurance plans.

KEY RESPONSIBILITIES

• The Risk Management Analyst is responsible for reviewing all incoming incidents.
• Responsible for gathering, analyzing, and presenting data in an accurate and meaningful manner,
• Work closely with insurance adjusters, insurance brokers, the Safety and Legal teams, and other internal stakeholders to provide requested documentation.
• Provide support to the Sr. Director, Risk Management in administering the Property, Workers' Compensation, General Liability, and Auto Liability insurance programs and claims handling process.
• Review insurance and claims related billings for approvals.
• Review, assess, and process incoming claims related correspondence for proper handling of claim files.
• Assist with collecting information for insurance renewal applications and submissions.
• Prepare reports, metrics, and presentations.
• Provides support to store with incident reporting process and follow-up.
• Collect, analyze and maintain data related to incidents/claims to identify trends and areas for improvement.
• Additional responsibilities as assigned.

• A Bachelor's degree in related field or equivalent work experience.
• 2+ years’ experience supporting corporate risk management insurance programs and/or claims experience preferred.
• Prior claims experience preferred.
• Ability to communicate effectively, both orally and in writing.
• Knowledge and understanding of claims handling processes and procedures.
• Ability to assess the terms and conditions of policies and agreements.
• Strong Interpersonal and communication skills.
• Proficient on Microsoft Office using Word, Excel, PowerPoint, and Outlook.
• Ability to organize and establish priorities.
• Ability to investigate and analyze information and to draw conclusions.
• Ability to evaluate data for current trends and apply trends to loss prevention.
• Ability to deal with a diverse group of people.
• Ability to be self-motivated.

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
  • Our office is based in Plano, east of I75 near E. Park Blvd, just North of Historic Downtown Plano.

All your information will be kept confidential according to EEO guidelines.