Insurance Verification Specialist - Suvida Healthcare LLC
South Tucson, AZ 85713
About the Job
- Earn Trust
- Building Relationships
- Creating Joy
- Doing Right
- Improving Every Day
- Moving Forward
Ensures the highest level of customer service possible
Displays respect and concern for all patients
Attends all clinic huddles and clinic monthly meetings
Greets and Welcomes patients to the clinic
Assists patients to the seating area
Assists patients in wheelchair to the seating area
Assists patients with scheduling transportation to and from the clinic
Ensures all insurance benefits are verified and active
Collects any co-pays necessary for patient's visit
Manages phone lines by answering, taking messages, and conducting outbound calls as instructed
Manages patient referrals by processing them and obtaining authorizations
Assists in scheduling appointments for patient's referrals
Updates patient information and making changes to EMR platform
Other Duties as assigned
Bi-lingual-(English/Spanish) required
Experience managing referrals and authorizations preferred
Experience in Value-based care operations preferred
Experience documenting electronic medical records
Comfortable working independently
1+ years progressive work experience in the healthcare industry
2+ years of customer service
- High School Diploma or GED Equivalent
- Bachelor's in Healthcare Administration, Business, or Hospitality preferred
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
PI249810350