Intake Coordinator - Serenity Hospice Care

Serenity Hospice provides caring and compassionate hospice care services to patients and families throughout New Jersey. Our mission is to alleviate pain and symptoms; foster a state of calmness and harmony; and encourage an appreciation of family, friends, and life experiences.

Serenity Hospice Care is looking for an organized and compassionate Intake Coordinator to join our team! The Intake Coordinator will be responsible for working with hospice patients and their families, they discuss services and act as a liaison between facilities, marketing, social workers and nurses. The Intake Coordinator will report to the Director of Admissions and will relay all information as needed.

Responsibilities:

• Offer professional and positive interactions with clients and their families.
• Process and document new referrals.
• Verify Patient Insurance
• Track census daily for assigned territory.
• Track and document level of care for patients.
• Work with staff to place patients in appropriate facilities.
• Keep Director of Admissions informed of admissions taking place.
• Contact referral sources as needed to receive updates on intakes.
• Track documentation for compliance purposes.
• Track documentation as needed for billing.
• Provide weekly feedback status to the Admissions team.
• Answer phones and filing as assigned.
• Other duties as assigned.

Requirements:

• MUST have a minimum of One Year Hospice Experience
• Excellent communication skills - verbal and written.
• Proficient skills in Microsoft Office.
• Reliable transportation and valid drivers license.
• Ability to multi-task and work under pressure.
• Organized and self motivated.

What We Offer:

We offer a competitive salary based on experience and a generous benefit package including Health, Dental, Matched 401(k) and PTO Days.

Serenity Hospice Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.