Intake Coordinator - ORTC, LLC
Springfield, OR
About the Job
Springfield Treatment Center is seeking an Intake Coordinator to provide compassionate care to our clients.
Why choose ORTC?
- 50% of our Program Directors / Coordinators promoted from within. 100% of our Management / Supervisors promoted from within.
- Opportunity for growth that is second to none in the industry
- Work Life balance-oriented organization
We are a family-oriented company, and every staff member counts! Our team environment treats each other with respect, dignity, and compassion. We have a phenomenal Management Team that cares about YOU! We support career growth, direct mentoring,COMPETITIVE pay based on education and experience, and continuing education.
Springfield Treatment Center is an adult outpatient opioid treatment program/substance abuse treatment provider focused on treating those suffering from an addiction to opioids (pain pills, heroin, morphine, etc.) through a combination of Medication Assisted Treatment (MAT) with either methadone or buprenorphine/suboxone, detoxification, and intensive one-on-one and group counseling, all in an outpatient setting.
Our treatment center hours are: 5:00 a.m. 1:00 p.m. M-F and 6:00 - 11:00 a.m. on rotating Saturdays.
Responsibilities and Duties
- Take incoming appointment request phone calls/Emails and outside transfers and referrals
- Conduct Pre-Intake Screening on NEW clients
- If the person is using Private Insurance, ensure all items be are complete before scheduling appointment, including copy of insurance card, collect co-pays, explain out of pocket fees, etc.
- Complete justification for not admitting, if applicable
- Maintain Pre-Admission Screening Binder
- Obtain outside records before intake appointment when the client is a transfer
- Verify insurance (OHP, DMAP, PSCS etc.)
- Schedule admission appointments
- Follow up on no shows and document in system
- Build client chart in computer system
- Set up signature and pin,Take client picture,complete consent to treat,obtain all ROIs
- Complete admission contract package
- Inform clients of ride share and reimbursement programs. Give business card, ride sheets, and booklet, if applicable
- Give client a building tour and review the admit process and what to expect at time of admissions
Qualifications and Skills:
- High school diploma or equivalent and have one (1) year experience as a general office clerk
- Accurate data entry skills with knowledge of basic computing
- Demonstrate basic knowledge and skill in the use of standard office equipment
- Valid driver's license
- Meet Washington requirements for employment in an opioid treatment program
- We follow federal guidelines regarding prohibited substances, even those legal at the state level.
Benefits
- Health, dental, vision plans- Medical 90% Employer paid 25% Dependent paid, Dental- 90% Employer paid 20% Dependent paid
- 401k with company contribution 4% Safe Harbor match Traditional / Roth or combination of both
- Voluntary benefits: life, disability, accident and critical illness.
- Life Insurance- $20,000 Company Provided
- Vacation- 2 weeks in 1st year
- Professional development Days- 2 yr
- Education and Training- CE4LESS- Company paid annual subscription
To learn more about what we do visit our website at:
Springfield Treatment Center is an Equal Opportunity Employer