Intake Specialist - MedCare Pediatric Group, LP

Corporate - Intake Specialist - Bilingual

Job Type

Full-Time

Overview

MedCare Pediatric Group is looking for an energetic, customer service oriented, and highly dedicated Bilingual Intake Specialist to join our TEAM! At MedCare our daily focus is to CARE. Our organization was founded with a singular motive, to help children. Our team is dedicated to improving the health and functional abilities of children with special needs. MedCare values our experienced workforce, and we know the only way to be the BEST is to employ the BEST.

Responsibilities:

• Receives and processes daily intakes and/or new referrals in the EMR system independently and accurately
• Contact caregivers/referral source to gather all information needed to process intake immediately upon receipt
• Manages front lobby, walk-ins, unlocking, and locking doors daily
• Answering phones, preparing, and handling complex communication correspondence
• Client facing front desk support and daily duties including in person and telephonic communication with the caregivers of our pediatric clients
• Manages waitlist and communicates regularly with caregivers as to status of admission
• Provide assistance with scheduling clients and communication to appropriate staff
• Coordinates with HR/Business Development to compare Referral Report to Intake status and reports information weekly
• Assists with applicant interview process as needed
• Takes initiative to continually work efficiently to ensure work tasks are kept up to date
• Routine preparation of administrative paperwork and assisting directors in various projects
• Promote good human relations with clients, caregivers, and coworkers

Qualifications:

• Bilingual in Spanish is required
• Bachelor's degree preferred
• Must be able to handle high call volume
• Ability to work independently and with a team
• Be highly energetic, goal oriented, and self-motivated
• Demonstrate highly professional and positive attitude
• Demonstrates strong organizational and time management abilities
• Knowledgeable in Microsoft Outlook, Word, TEAMS, and Excel programs
• Be able to read, write, and comprehend English

Benefits:

• Paid Time off
• Paid Holidays
• Healthcare Benefits Package
• Dental/Vision Benefits Package
• Disability Insurance Options
• 401k Plan
• Referral Bonus Program

Why Choose MedCare?

• Positive and supportive work environment
• Growth and advancement opportunities
• Mentorship Program
• Quarterly Employee Reward Raffles

About MedCare:
MedCare was founded with the vision and passion for helping children and their families in the Houston and surrounding areas. For over 30 years, we have provided quality care to enhance the lives of children every day. Our team continues to carry out this vision with the utmost care and compassion.

If you would like to join our MedCare team and make a difference, APPLY TODAY!

To learn more about our services and locations, please visit our website https://www.medcarepediatric.com/.