Integrations Engineer - EDRAY

Integration Engineer

Preferred Location: Charlotte, NC

Remote Eligible: Yes

Reports to: Director of Integration Strategy and Execution

About EDRAY EDRAY thrives in the most difficult part of the supply chain - the final mile at the ports. Through proprietary technology, processes, and most importantly - innovation, we work on your behalf with all stakeholders to keep your freight moving in the most efficient way possible.

Summary The Integrations Engineer plays a crucial role in ensuring the efficient and effective management of system-to-system and manual-to-system data integrations within our core platforms. This role involves acting as both an analyst and a Subject Matter Expert (SME) for integrations with key customers, vendors, and external platforms. The primary focus will be on the implementation and ongoing support of three key areas: EDI/FTP integrations, web services/API integrations, and the automation of current manual inbound data submissions. This position also requires occasional development work in these areas.

Key Responsibilities

• Serve as the primary engineer and SME for system integrations with key stakeholders.
• Deliver functional and technical design documents across various logistics-driven processes and teams.
• Effectively communicate designs and solutions in multiple forums to various audiences, relating technical solutions to business initiatives.
• Manage third-party integration relationships to ensure quality-driven value.
• Implement and support EDI/FTP integrations, ensuring seamless data exchange.
• Design, develop, and maintain middleware business processes, including process orchestrations.
• Develop and maintain web services/API integrations to enhance system connectivity, including the implementation of web API security standards such as OAuth, mutual authentication, and basic authentication.
• Automate manual inbound data submission processes to improve efficiency.
• Manage and maintain integration mappings and processes, including testing and troubleshooting in middleware tools, Azure App Services, and various technical landscapes.
• Implement various EDI-based transactions, including customer onboarding, file or API integrations, and logistical technical interactions.
• Collaborate with data services and operations teams to propose solutions and reduce or mitigate integration data errors.
• Work with IT and Business Intelligence team members to establish effective process monitoring and reporting to meet and maintain integration and data quality SLAs.
• Troubleshoot and resolve integration issues in a timely manner.
• Provide ongoing support and maintenance for existing integrations.
• Stay updated with industry trends and best practices in integration technologies.
• Represent the company in an external-facing role during customer onboarding and third-party integration project discussions.
• Design and implement various B2B solutions across multiple channels.

Required Skills/Experience

• Proficiency with various file types, including EDI X12, JSON, and XML.
• Minimum of 3 years of technical EDI development experience, including onboarding, mapping, and testing in a direct-connected environment.
• At least 2 years of business analysis experience in API web services and web application integrations.
• Minimum of 2 years of experience with Azure Web/App Services, including configuring, integrating, and governing.

Helpful Additional Skills/Experience

• Experience in the logistics/transportation industry, particularly in trucking, ocean carrier/port operations, or distribution.
• Ability to function as project manager for integration development and new onboarding projects.
• Experience in trucking, ocean carrier/port operations, distribution, or other logistics/transportation industry.
• Ability to develop and/or support .NET applications supporting EDI, API, and other integration processes.
• Experience in developing .net (c#) framework or java (1.8 or better) a plus.
• Ability to write SQL scripts in support of data analysis and reporting efforts.
• Experience with Dell Boomi or other enterprise middleware tool.
• Experience in Azure Dev ops.
• Experience with Agile project management lifecycle and SCRUM a plus.

Why EDRAY? Join EDRAY and be part of a team that drives innovation in the supply chain industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact on our operations and client satisfaction.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.