Intensive Outpatient Coordinator - Norton, VA - HEALTH CONNECT AMERICA, INC

Join Our Impactful Team at Health Connect America! 

Before you get started on your journey, take some time to learn more about us.  Health Connect America and its brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Our Brands

The Intensive Outpatient (IOP) Coordinator assists in the management, oversight, and provision of services in the Outpatient Substance Abuse Programs.  The IOP Coordinator is ideally responsible for the facilitation of only one Intensive Outpatient Group. The IOP Coordinator is responsible for assisting with marketing and coordination of transportation of the IOP program; and assisting Program Director in the training and mentorship of IOP staff.  

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints. Communicate with referral sources, clients and families. 
• Coordinate day to day operations of the IOP programs. Coordination of treatment with clients to include assessments, admissions, authorizations, treatment planning, progress notes, discharge planning, random drug screening, linking client/family with appropriate resources and maintaining client records.  
• Facilitate one (1) weekly group, and complete of required documentation related to group service(s).  
• Submit all clinical documentation within specified time frames.  
• Develop and ensure census of IOP programs are consistently met and/or exceeded in conjunction with the annual regional budget and strategic plan. 
• Assist Program Director in recruitment and supervision of IOP staff.  
• Assist with orientation, training, and mentoring of IOP staff.  
• Assist in establishing and consistently maintaining relationships with new and existing community partners, and the ongoing development of regional territory in conjunction with the regional budget and strategic plan. 
• Ensure compliance with all state regulatory bodies, payer sources, and accreditation organizations. 
• Participate in Performance Quality Improvement (PQI) and strategic planning processes to assist Program Director in the identification and development of quality measures and solutions for improvement within IOP programs. 
• Participate in treatment team meetings and the review and/or audit of ongoing treatment-related documentation. 
• Maintain CPR certification and complete required Tuberculosis (TB) testing on a yearly basis. 

• LADAC, or a master’s degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.; 2 years’ experience working with children (experience can include internships, volunteer work, etc.) and 5 years’ experience in working with substance abuse/ co-occurring disorder clients.  
• Prefer licensed eligible or fully licensed (LPC, LCSW, LICSW, etc.)

Be Well with HCA: 

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 

• Dependent Daycare Flexible Spending Account 

• Health Reimbursement Account 

• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters