Intensive Support Professional-IRSH - UnityPoint Health

Position Title: Intensive Support Professional 

Area of Interest: Intensive Residential Support Home

FTE/Hours per week: 1.0, 40 hours per week

Shift: 11:00 pm to 7:00 am, rotating weekends

Starting pay: $18.34/hr. + shift differential

The Intensive Support Professional is responsible for delivering hands-on intensive rehabilitation services to adults with mental health, behavioral health, intellectual disabilities, or co-occurring conditions. Key responsibilities include assisting with medication adherence, appointment compliance, comprehension, crisis planning, behavior modification, and skill building. The position focuses on providing person-centered, strength-based, and trauma-informed care to support individuals in stabilizing and reintegrating into the community

Why UnityPoint Health?

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits –Our competitive  Total Rewards  program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development– We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.

Service Plan Development
· Completes mental health and functional assessments; Identify strengths and needs
· Assists individuals with exploring potential hopes, dreams, and goals
· Supports individual’s participation in person centered service planning process
· Executes the individualized service plan centered around the person's needs, developed collaboratively with the service seeker.       

· Works in partnership with individuals receiving services to facilitate progress and attainment of treatment plan goals
· Engages in consultation and collaboration with the individual’s additional professional support resources.
Crisis Planning
· Engages in the creation and execution of crisis plans as necessary
· Recognizes early signs and symptoms of physical and mental illness, and performs appropriate interventions and/or referrals in accordance with the identified crisis plan
· Provides support and interventions to assist with crisis de-escalation
· Provide skill training related to crisis intervention techniques
· Provides education regarding available supports, such as Warn Line and 988 Crisis Line
Medication Management
· Assess individual’s ability to self-administer their medication
· Manages, stores, and inventories medications to safely administer medication to individuals served
· Recognizes and reports the therapeutic actions and side effects of medications
· Assists individuals with communication to medication prescribers of any concerns or side effects
· Provides medication management skill training as directed by the person centered plan
Supporting Activities of Daily Living
· Provides transportation to individuals served, including but not limited to appointments, meetings, errands, and outings
· Provides instruction and skill development pertaining to daily living activities tailored to individual needs outlined in the person  centered plan; Activities may include, but are not limited to: shopping, budgeting, meal planning, cooking/preparing meals, and  cleaning/organizing
· Assists individuals in working toward full community integration, including connecting individuals to and participating in community resources and leisure activities, spiritual health, financial health, and other areas of interest as identified by the person centered plan
· Completes housekeeping and home maintenance tasks as identified in the daily, weekly, and monthly checklists
· Makes referrals on behalf of individuals served based on needs and preferences; assists with following up on referrals and ensuring needed services are received
· Assists individuals in the development of natural supports within the community
Discharge Planning
· Assists individuals in connecting with community resources and support for successful transition and discharge
· Support individuals in the discharge planning process
· Participate in the development and implementation of the discharge plans and ensure individuals have opportunities to actively engage in the process
Special Skills, Knowledge, and Specific Job Duties
· Utilizes motivational interviewing and trauma informed care techniques to ensure approachable and compassionate care
· Ability to effectively communicate observations, progress, and concerns with other team members and supervisors
· Is attentive and available to assist individuals served at all times during scheduled hours
· Produces and maintains thorough and timely documentation of individual care, progress or concerns, as required by state regulations and agency policies, while ensuring client confidentiality.
· Participates in planning, implementing and evaluating programming with Intensive Residential Services Program
· Assists in the collection of data for the ongoing program evaluation and quality improvement
· Attends and participates in regularly scheduled staff meetings, supervisory sessions, and assigned trainings
· Provides services according to assigned schedule, which may include daytime, evening, and weekend hours
· Provides education to individuals about their rights;
· Performs on-call duties as assigned on a rotational basis
Basic UPH Performance Criteria
· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety  guidelines.
· Demonstrates ability to meet business needs of department with regular, reliable attendance.
· Employee maintains current licenses and/or certifications required for the position.
· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
· Completes all annual education and competency requirements within the calendar year.
· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare  and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

QUALIFICATIONS: