Interactivity Operations Editor - Comcast Corporation

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a detail-oriented and collaborative Interactivity Operations Editor to join our team. This role is crucial in supporting interactivity initiatives and maintaining operational systems. The ideal candidate will have strong technical skills, excellent communication abilities, and a passion for the television and entertainment industry.

Job Description

Key Responsibilities:

• Provide operations support for interactivity initiatives
• Create deeplinks and manage artwork
• Collaborate daily with internal and external teams to clarify scope, requirements, and timelines for interactivity campaigns
• Provide back-office support for onscreen programming guides, including daily processing of guide files
• Process cases for cloud annotations and node deletes
• Manage updates to pay-per-view programming
• Support station rebrands and manage Source IDs
• Collaborate with cross-functional teams, including data providers, product managers, global operations teams, cable networks, and content coordinators
• Track metrics, initiatives, and challenges, providing monthly reports to leadership
• Evaluate existing operational processes and implement strategies to streamline workflows, leveraging new tools and automation to reduce manual work and increase efficiency

Required Skills and Qualifications:

• Proficiency in JIRA and Confluence
• Advanced Excel skills
• Experience with data analysis and reporting
• Strong database management skills
• Excellent cross-team collaboration and communication skills
• Ability to work independently and manage multiple projects simultaneously
• Ability to work nights, weekends, and holidays as needed

Preferred Technical Skills:

• Experience installing, configuring, updating/maintaining Linux servers and systems
• Comfortable with the CLI (command line interface) and remote login and file transfers using SSH
• Familiar with SQL
• Familiar with Windows Server
• Familiar with network protocols and security

 

Preferred Qualifications:

• Experience in process improvement and workflow optimization
• Familiarity with automation tools and techniques to enhance operational efficiency
• Knowledge of project management methodologies and best practices for streamlining operations
• Knowledge of the television and entertainment industry
• Experience with interactivity platforms or programming guides
• We're looking for a candidate who is detail-oriented, adaptable, and able to thrive in a fast-paced environment. The ideal candidate will have strong problem-solving and relationship-building skills and the ability to manage multiple priorities effectively.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years