Interconnection Coordinator I - Sunpower

Description:

Pay Rate Range: $20 - $30, apply contract markup for Bill Rate.

SunPower is looking for an Interconnection Coordinator to perform the important role of interface between SunPower and utilities on behalf of our residential customers to satisfy all requirements of interconnecting to the Grid. Interconnection Coordinators are primarily responsible for communicating with utilities and as needed, will communicate with customers and internal/external stakeholders to obtain required documentation. The Interconnection Coordinator is viewed as the SME as it relates to understanding and achieving all requirements for interconnection approval as required by the utility.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
• Serve as the single point of contact for utility communication
• Manage expectations of interconnection approval timelines and proactively communication to operations when/if the timelines change
• Serve as the primary customer advocate to achieve interconnection approval from the utility
• Act as the SME resource for assigned region/utilities, holistic understanding of utility parameters
• Perform Go to Market (GTM) utility interconnection research to explore the various requirements
• Manage onboarding documentation for Sales team, as well as process initial utility interconnection applications for submissions for preliminary and Permission to Operate approvals
• Problem solve as needed by using critical thinking skills to push action items through to resolution without supervision
• Collaborate with Project Coordinator Team as interconnection tasks need special attention
• Build relationships with internal/external stakeholders as well as customers through respect, empathy, effective communication and being well organized.

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Minimum requirements - The least amount of skills and training candidates must have to do a specific job.
• Two plus years of Project or Account Management experience
• Experience in residential home improvement project coordination or project management
• Proven customer service background
• Ability to remain organized in a fast-paced environment, while managing multiple projects
• Excellent written and verbal communication skills
• Experience using a CRM and/or project management software
• You must be curious, always seeking to learn more and understand

Preferred requirements
• B.S. / B.A. degree and minimum 3 years related experience; or equivalent combination of education and years of related experience
• Technical knowledge of solar system installations

Does this position require a MVR check?

No

Is this role considered a "Field Position" and is in Residential or Commercial?

No